Ponsbourne Restaurant And Bar

Ponsbourne ParkNewgate Street Village, Hertford, United Kingdom

🛍 Pub, Indian, Drinks, Chicken

3.1 💬 45 Avis

Téléphone: +441707876191

Adresse: Ponsbourne ParkNewgate Street Village, Hertford, United Kingdom

Ville: Hertford

Plats: 35

Avis: 45

"Waited 45 minutes for our starters (which was cold salty) to arrive and hadn't received our drinks until we decided to leave because of the poor service. The management did not care for any of the customers who were not in a pods and refrained from dealing with our complaints until we approached them. Clearly the restaurant can not manage serving their customers at the capacity of pods as well as the restaurant. I recommend focusing their efforts on the pods as it seems to be the only customers they can manage. I blame the management rather than the waiting staff as it was nothing they could do but deal with the amount of customers."

User User

Over priced and not very friendly. Would not recomend.

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Avis

User
User

Very different alternative to your typical indian cuisine


Henrik
Henrik

Food was wonderful the chilli chicken was out of this world everyone had a fantastic time


User
User

Eat quickly and was picked up by someone who looks like the gardener he had a waterproof hoody. waitress was really good.


esfandiyar
esfandiyar

The service was very, very bad. Your food was very cold and bad. I am not happy at all and I will not come to that restaurant again and it took a lot of money from us and I tell people not to go to that restaurant.


BriftonD
BriftonD

Bymiske I book the reservation for Dine-in in restaurant... but manager arranged pods for me with no extra charges... quantity of food and taste was amazing... really enjoyed... thank you Ponsbourne for amazing service...


User
User

Great location, nice presentation, beautiful building bar pods Let down on service- forgetting food order drinks order bottle of water order -not the best tasting food, great deserts as recommended by waitress- good service and friendly waitress


JohnH
JohnH

If you eat in the pods or domes, then it may well be good, we booked the restaurant for ease of access for my 88 year old mother’s birthday we had to ask to be served just to get a drink, then again to order our food, to be told there were no poppadoms, on the already limited menu what Indian restaurant doesn’t have poppadoms, at this point we paid the bill and went to a restaurant 5 mins up the road! Absolutely awful


Радојица
Радојица

Terrible experience. We were in the restaurant section and paid for an ‘experience’ and we got one, a bad one. The whole operation in this place is a shambles but the food is actually authentic Indian cuisine and very good….when it arrives we waited 2 hours). The staff had no idea that we PRE—PAID £92). The restaurant was freezing yet none of the staff were masked, service was poor and unattentive, the restaurant was very bright and had zero ambience. We couldn’t wait to leave.


User
User

Waited 45 minutes for our starters (which was cold salty) to arrive and hadn't received our drinks until we decided to leave because of the poor service. The management did not care for any of the customers who were not in a pods and refrained from dealing with our complaints until we approached them. Clearly the restaurant can not manage serving their customers at the capacity of pods as well as the restaurant. I recommend focusing their efforts on the pods as it seems to be the only customers they can manage. I blame the management rather than the waiting staff as it was nothing they could do but deal with the amount of customers.

Catégories

  • Pub Profitez d'une ambiance animée avec nos classiques du pub. Des burgers copieux et du fish and chips aux tartes savoureuses et aux bières artisanales, notre menu promet une expérience conviviale idéale pour se détendre entre amis.
  • Indian Découvrez les saveurs vibrantes de l'Inde avec nos plats authentiques élaborés à partir d'épices aromatiques, d'ingrédients frais et de recettes traditionnelles, offrant une riche tapisserie de goût à chaque bouchée appétissante.
  • Drinks Désaltérez-vous avec notre sélection rafraîchissante de boissons, allant de cocktails artisanaux et de vins fins aux délices sans alcool, y compris sodas, jus et café et thé savamment infusés. Des compléments parfaits à votre repas!
  • Chicken Succulents et savoureux, nos plats de poulet sont élaborés avec de la viande tendre, des assaisonnements savoureux et diverses inspirations culinaires. Profitez d'une délicieuse variété qui saura satisfaire tous les palais.

Commodités

  • View
  • Beer
  • Wine
  • Takeout

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