Polpo Notting Hill Gate

We arrived to be shown a table for 2 at the back of the restaurant because an available table by the window had not been cleaned. The server took our order from memory, brought the wrong wine and then having taken it away (we discovered afterwards) charged us for it. And at the end of the meal a 12.5% service charge was added to add insult to injury

Great atmosphere, really lovely and intimate, staff were nice, not very much for lactose free but they had a full allergens menu which was really helpful. No one told us it was tapas so we must have looked ridiculous only ordering one plate each but is pretty pricey for tapas but I guess that is what you get in central London. Great wine menu though

The food is average at best. The prices may seem reasonable at first, but the portions are small and you'll likely need to order multiple dishes to feel satisfied. It took two hours for our wine to arrive, even though the restaurant was half empty. When our food finally came, some dishes were missing without any apology or explanation. The waiting staff appeared disinterested and avoided interacting with us at all costs. Voir le carte

This was my first and last visit to this restaurant. We arrived in the late afternoon to find the restaurant half-empty, but the service was still slow. Despite a busy lunch rush, the slow service was not justified with fewer people in the restaurant. I was unfamiliar with the menu and ended up ordering something unknown, which turned out to be a disappointing version of chicken satay. The dish did not satisfy my hunger and left me feeling very hangry.

Had lunch here with a small family group. The food was nice, but nothing to sing about. We orderedthe pizza, which the kids enjoyed and had the prawns, cavolo nero, chickpea spinach balls, roast potatoes, courgette fries, arancini, olives, crochettes, butternut squash bruschetta to list a few and the highlight would have to be the chickpea ball things. Not good value for money and the service was awkward and unattentive. Would not go back as it did’t hit the spot for me.

We inside with my GF for dinner, we got a nice table by the window. They brought us menu, but for 20 minutes no-one approached our table, we had to wave several times to order the aperitif. After that again, 15/20 and no-one came to take food order of ask if we needed help. We called again a waiter who said yes I 'm coming and he went behind the bar to talk and laugh with his college. At that time we decide to leave withoit even eat. It really seem that managers and waiter don 't care about customers. Very poor experience, I definitely won 't go back with such a huge ammkunt of restaurant in London. Voir le carte

Like a couple of other reviews here, the food is not as good as it was a couple of years ago. For starters we ordered tuna and ricotta crostini and anchovy and chickpea crostini. We expected the tuna to be freshly cooked but it was actually tuna mayo which you can get in any sandwich for lunch. Instead of the anchovy and chickpea crostini they served us mackerel which wasn't even on the menu! When we pointed this out they changed it. The main courses were better scallops, tiger prawns and meatballs. Of the five desserts on the menu, two were not available. Really? On a Saturday night? C'mon Polpo, time to buck your approach up.

When it came to the food, we both chose the sea bass with broad bean artichoke vignole (which was a bargain at £11) and the zucchini salad with some delightful arancini to start. The company of the charming woman made for a lovely evening. The food met our expectations, but what really stood out was the exceptional service from the team looking after us. They were welcoming and made the evening very special. A big thank you to Tonchi, Kristo, and Sheila for a most enjoyable evening. I heard that Polpo will be closing, but I hope the wonderful staff find new opportunities elsewhere. I also hope that the charming woman from Notting Hill will join me for dinner again in the future.

My friends and I did not even get the opportunity to enjoy our evening at Polpo due to poor response and terrible communication by the management team. 20 mums from my son’s nursery were all looking forward to an evening of food, drinks and conversation at Polpo. We called Polpo a month in advance, and spoke to someone who said they would be happy to host our gathering and would send a confirmation e-mail, menu and deposit form. We never received that e-mail. We called again two weeks later, and a third time a week after that... still, we could not get anyone from the Polpo team to send a confirmatory e-mail to us. We had to move the venue for our mums’ evening out because we had no confiden... Voir le carte