Téléphone: +442039088222
Adresse: 59 George Street, Richmond Upon Thames, United Kingdom
Ville: Richmond Upon Thames
Plats: 6
Avis: 2475
"I love the sandwiches/pastries here but really disappointed with poor and slow service. There were 4 people behind the counter. 2 people were waiting for coffee orders and because there weren't any, they were just standing waiting. The other 2 were taking one order at a time and wouldn't take the next order until the whole order had finished (lots of standing and waiting for sandwiches to toast and then even delivering to the tables (whilst the other 2 were standing around). It's 1pm on 27th October and I was there 10 minutes ago so perhaps management need to have a word with those staff working because it's very frustrating to watch when you are on a lunch break. Then when I did receive my toasted mozarella and pesto sandwich, it had been shoved into the bag so it wasn't even a sandwich anymore. Most of the mozarella had clearly slipped out in the cooking process so I was left with mostly bread and tomato. Really disappointed. Not going back unless I receive a free sandwich and the service improves. They really can't charge that kind of money and not train the staff properly."
Menu - 6 options
Tous les prix sont des estimations.
Kavita
Amazing food and ambiance. Good coffee and fresh sandwiches. the staff is very nice and polite. the place was nice and tidy.
Adresse
Avis
gyet
We stopped by for a coffee and rest as we were walking around the city. The coffee was great. They also have great bakery items. It is a great place to take a rest.
M4073KOtrishc
A great place for lunch. The rolls and sandwiches were delicious and very fresh. The service was fine, the only issue was that the table next to us was not cleared in a timely manner
Rosie
Lovely Danish bakery located in the heart of Richmond.They do very delicious bakery, coffee is good to. Staff are also very friendly and attentive, make you feel welcome. Definitely be back, when in the local area.
Caz2021
I have no idea why this place is so popular. The cakes are enormous but are of very poor quality. Got some king size chocolate muffins that tasted of nothing . Everything is heavy , stocky. 0 baking skills. Bread is meh. Not coming back.
Mrecl
What a great service, refreshing to see helpful staff keen to help and greeted with a smile which has been lacking. Very clean café improved recently and tall lady in black with long dark hair made me and my children very welcome. Would recommend
Keith
one of the best coffees in london and a huge selection of breakfast bakery items to go with it. everything we have tried so far was delicious, there is plenty of space distributed on two floors and clean toilets. price wise his not expensive and the staff was always friendly. very recommended caffe and one we often visit.
Alan
The customer service is just great, super clean, they actually do clean here each table, super friendly customer service. Everything is fresh air and super tasty. I popped in wanting a break from my hike. And wow are they super helpful and polite. For £6, I got a chocolate cinnamon and a flat white. Did I mention they bake bread and the coffee is just sublime coupled with a mono Dutch or Japanese like aesthetics. Just a great coffee shop.
Sam
The staff are always friendly and helpful, and I’ve enjoyed Ole Steen a few times, particularly the excellent Vegan Mushroom Melt. However, for the winter season, the menu has radically changed so that the only sandwich option is an awful squash sandwich instead. Same ingredients as the mushroom version, but with squash and cranberry sauce replacing mushrooms and truffle oil. Horribly sweet, bad texture, and a removal of an excellent vegan option! (The meat options all seem fairly normal which only makes it more frustrating)
GeorginaNV
I love the sandwiches/pastries here but really disappointed with poor and slow service. There were 4 people behind the counter. 2 people were waiting for coffee orders and because there weren't any, they were just standing waiting. The other 2 were taking one order at a time and wouldn't take the next order until the whole order had finished (lots of standing and waiting for sandwiches to toast and then even delivering to the tables (whilst the other 2 were standing around). It's 1pm on 27th October and I was there 10 minutes ago so perhaps management need to have a word with those staff working because it's very frustrating to watch when you are on a lunch break. Then when I did receive my...
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Cafés Des cafés charmants proposant une variété de cafés et thés fraîchement préparés, ainsi que des collations légères, des pâtisseries et des desserts. Parfait pour un remontant matinal ou une pause gourmande l'après-midi dans une ambiance cosy.
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Vegetarian Régalez-vous de notre collection vibrante de plats végétariens, élaborés avec les légumes les plus frais, des saveurs riches et des épices savoureuses. Savourez une assiette saine et délicieuse qui célèbre les meilleurs ingrédients de la nature.
