North Pole And Grill

It was lovely but the only thing is we paid 5pounds to enter even tho we booked everything else was mint will be back

great eating, cocktails, atmosphere and bar/shisha/garden. large tvs for sporting events in the garden (the covered areas have).

Overpriced and poor quality food. Atmosphere really dead and the quality of furniture and design is awful in the outdoor seating area Voir le carte

Price of shisha gone up to £35 from £25. Staff just talk in the corner. Limited shisha menu don’t even have mint. Drinks saturated with ice.

Booked at last minute. Fun evening had by all. Food was lovely. Booking made easier with assistance from Anna. We had a lovely server who was warm and friendly. Will definitely come again and would definitely recommend.

The staff was incredibly friendly and attentive, assisting us with everything we needed. They made sure to take special care of my sister, as it was her birthday, which made for a wonderful experience. We will definitely be returning soon! Voir le carte

Booked outdoor garden got put into a separate place. Asked for a shisha was told I they wouldn’t serve it where I was sat. Not to say the manager was rude. But when I made the booking it said outdoor garden so I’m not quiet sure how that worked out. Service was poor waited 45 mins for each drink on top of that they had the never to charge service fee every time I ordered a drink.

Once inside, I had to navigate my way through the restaurant to find my table, which was quite inconvenient. When I finally sat down, I was handed a menu that was so damp it was impossible to turn the pages! I was told this happened because they were busy, but that is simply unacceptable to me. Additionally, I would advise against ordering the piña colada cocktail – it was quite terrible. And charging £35 for a shisha tube? I think it’s clear that I left with a very negative impression.

I visited this restaurant for the first time and didn't enjoy the experience at all. Despite having made a reservation, the entrance was crowded. We couldn't sit where we preferred, even though there were empty tables. The service was incredibly slow; it took hours for our food to arrive, and we had to repeatedly ask for updates. When the bill finally came, it was equally disappointing. The space was not clean, with sticky tables and overflowing ashtrays. The noise level from both the music and other patrons was excessive, making it hard to enjoy the meal. To top it off, my cocktail tasted like pureed fruit, and the prosecco was served in a plastic cup. I definitely will not be returning and... Voir le carte