Téléphone: +448705244622,+441623421072
Adresse: Park Lane,mansfield, NG18 1BU, Mansfield, United Kingdom
Ville: Mansfield
Plats: 2
Avis: 155
Site Web: https://www.mcdonalds.com/gb/en-gb.html?cid=RF:YEXT:EXTNET:8260784:Clicks:DIRSYN:
"I had a terrible experience at the McDonald's on Nottingham Road in Mansfield today. I went with my 6-year-old daughter for a happy meal. After ordering and waiting for our meal to be served, I tried to find a place to sit. The restaurant was busy because of the school holidays, which I expected, but it was made worse by a large table full of face paints and modelling balloons. It seemed like they were meant to entertain the kids, but the people at the table were too busy on their phones to actually interact with the children. Just when I thought I had found a table available, a staff member told me I couldn't sit there because I hadn't been waiting long enough. She claimed there were people who had been waiting for hours, which seemed impossible since the restaurant wasn't crowded. I asked for my food to be packed up and asked to speak to the manager. Meanwhile, the family who had been saving the table sat down, even though they hadn't ordered or paid for their food yet. The manager told me they had only been waiting for 30 minutes, not hours like I was told. I was so upset by the lack of customer service and the unfair treatment. Other customers in the restaurant even offered me their tables as they left. I refused to sit down in a place where I was made to feel unwelcome. Absolutely appalling customer service!"
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