Marco Pierre White Steakhouse Grill

Armada Way, PL1 2HT, Plymouth, United Kingdom

🛍 Soup, Steak, Grill, Chicken

3.8 💬 3132 Avis
Marco Pierre White Steakhouse Grill

Téléphone: +441752639937

Adresse: Armada Way, PL1 2HT, Plymouth, United Kingdom

Ville: Plymouth

Plats: 3

Avis: 3132

Site Web: https://www.mpwrestaurants.co.uk/our-brands/steakhouse-bar-and-grill/plymouth

"There is no alternative to dairy on their starters, as apparently all their food is pre prepared.... Their goats cheese is apparently cheaper than their bacon..... A swap goes against their allergen policy.... And it would be creating a new menu.... at least this was the four different excuses I was given as to why they could not accommodate my allergy that they so neatly have cards printed for..... Swapping butter for olive oil in the spinach side is fine though Well at least that's what they told me this time round... Last time however nothing was two much trouble.... But then the head chef wasn't in, so clearly whoever was offering great customer service on that previous occasion was obviously breaking the rules. Shame as Christian the waiter was consistently good on both occasions and the food was nice the first time. This time didn't get to eat, whilst waiting for the many stages of in situ complaint restaurant manager, hotel manager etc (hence the many different excuses) I was then pressured into we only have one of the dishes I wanted left (Still early evening) I can only assume in an effort to shut me up. If I wanted to eat at a pre proportioned restaurant where every meal carefully matches the till, I would have gone to a Harvester. And had more choice.... Meat and salad are never a problem there at least. Oh and to add insult to injury, a complaint online after the fact takes two week for the same manager, Shauna I believe, to eventually respond to say sorry you were disappointed and we do not recall not being able to swap the spinach, well that as I said above is because you can make swaps but only if your head chef feels like allowing a customer to create a suitable alternative dish. Next time please actually read my written complaint. Pretty sure their website states a quicker response required, and Marco must be so proud of the extended attention to detail. This restaurant plays on a good chefs name and decent view it seems. But if you have allergies or food requirements so many better places to eat. Disappointing"

Menu - 3 options

Tous les prix sont des estimations.

Dmitri Dmitri

The food is very good. The staff service is amazing

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Avis

Kristian
Kristian

Excellent food, and great service by Mitchell. Fantastic views


Nevets
Nevets

Absolutely brilliant. Fantastic night out. Food and drink was amazing


Julie
Julie

The staff was excellent, a big shout out for Brandon he was very attentive, the food was amazing


Ryan
Ryan

the restaurant itself is very beautiful, despite the selfish photos of a younger marco everywhere. eating is too expensive for what it is, and the toilets are more alive than a wetherspoons or tesco. the personal is not particularly attentive and I would not return definitiw. £24 for a glass wein is a sweat!


Beverley
Beverley

Beautiful view and lovely staff but unfortunately the food was a dried up tasteless sandwich and chips! How can anyone get a club sandwich so wrong? I wish I had gone to marks and Spencer's and bought a sandwich from there! Come on Marco Pierre do you really think your lunch time food is of an acceptable standard? Very very disappointed


Daniel
Daniel

this restaurant is located in the 10th floor of the hotel crowne plaza with good views of the coast. we are not a big fan of chain restaurants, but we were in a very stormy evening in the hotel and that seemed the most dry option. my partner had a chicken forester and I had a chicken cake. eating was good, but the best at the restaurant was the excellent staff.


Joanne
Joanne

We went for afternoon tea for my sister's birthday and the food was lovely l would have preferred a choice of sandwiches but this is only down to personal preference. The service was excellent and Christian who served us was extremely pleasant and very knowledgeable when l asked him some questions. Couldn't have been more helpful. My sister was also very happy when she was given a complimentary glass of prosecco for her birthday. Thank you.


Liz
Liz

Extremely disappointing service and food. Save your money and go-elsewhere. Acclaimed 3 star Michelin chef Marco Pierre White! How exciting to be visiting one of his restaurants for afternoon tea!! Even at the eye watering 20 pounds a head it was worth trying. Well, nothing had been baked freshly. It looked like cheap packet goods were used. The scones were small and hard, sandwiches tasteless with zero fillings and the cakes were dry and uninviting. The two service staff were unhelpful, complained that they had to “make it all myself” (coffee), even an order for earl grey tea was a bit much to accommodate. The words ‘Indulgent, luxurious, charming, freshly baked and delicious’ were on the w...


Emma
Emma

There is no alternative to dairy on their starters, as apparently all their food is pre prepared.... Their goats cheese is apparently cheaper than their bacon..... A swap goes against their allergen policy.... And it would be creating a new menu.... at least this was the four different excuses I was given as to why they could not accommodate my allergy that they so neatly have cards printed for..... Swapping butter for olive oil in the spinach side is fine though Well at least that's what they told me this time round... Last time however nothing was two much trouble.... But then the head chef wasn't in, so clearly whoever was offering great customer service on that previous occasion was obv...

Catégories

  • Soup Des soupes chaudes et réconfortantes pour nourrir votre âme. Choisissez parmi une variété de bouillons savoureux et d'ingrédients copieux, parfaits pour un simple apéritif ou un repas réconfortant lors d'une journée fraîche.
  • Steak Savourez des morceaux de steaks juteux et tendres, grillés à la perfection par des experts. Chaque bouchée offre une explosion de saveurs, servie avec des accompagnements classiques et des sauces délicieuses pour rehausser votre expérience culinaire.
  • Grill Viandes succulentes et légumes frais parfaitement cuits sur une flamme ouverte, offrant des saveurs riches et fumées. Savourez des steaks tendres, des burgers juteux et des brochettes marinées piquantes, tous grillés à la perfection pour une expérience culinaire inoubliable.
  • Chicken Succulents et savoureux, nos plats de poulet sont élaborés avec de la viande tendre, des assaisonnements savoureux et diverses inspirations culinaires. Profitez d'une délicieuse variété qui saura satisfaire tous les palais.

Commodités

  • Seating
  • Cash Only
  • Free Wifi
  • Mastercard

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