Les Violettes En Alsace

Gourmet spa day for lovers, everything was perfect, from the moment we arrived, everything was well explained, smiling and attentive staff, great 3-course lunch, swimming pool, jacuzzi, sauna, salt cave... in short, a day that we will not forget!!! THANKS Rooms: 5 Service: 5 Location: 5 Hotel highlights: Great view, Romantic, Quiet

The reputation of the establishment is no longer up to par... the services are not up to par. Is it really a 4 star? The staff is not very welcoming and smiling. By consulting the reviews (after the fact), we are not the first to note these negative points. It is a shame that these are not taken into consideration. Good restaurant but nothing more. Clearly for the price you will find much better elsewhere. Rooms: 3

I am there and would like to stay there. A universe apart, a dream complex. The room was beautiful, tidy, practical and clean. The staff always at your disposal. The friendly and smiling servers took great care of us. Cooking, and to say that we are picky, my partner is a former cook. Everything was sublime. Each dish was unique, filled with a thousand flavors, beautifully presented, we enjoyed ourselves. To be redone urgently! Rooms: Clean, spacious, clean Safety: In the top! Food drinks: A crazy choice! Voir le carte

Welcome with a smile, clear explanations on how the hotel works. Magnificent spa, pool water temperature at the best, not cold! There are enough deckchairs and enough sauna rooms etc to disperse the residents. The classic romantic room is spacious, clean, large bathroom and separate toilet. At 6 p.m. we decide to go to the bar to drink a cocktail and a little surprise we are offered tapas to accompany our drink at no extra charge. Restaurant: refined cuisine, good products, excellent meals, practical drinks included formula and numerous choices of wines. Breakfast: diverse and quality products. In summary, great stay and when I see that some comments say that the service is not worthy of a 4...

Situé dans une petite vallée boisée avec une vue dégagée et un environnement calme. Nous y sommes allés principalement pour le spa et nous n'avons pas été déçus. Plusieurs saunas, hammams et un jacuzzi. Une grande piscine donnant sur l'extérieur et de nombreuses zones de repos. En revanche, nous avons été très déçus par la chambre (supérieure romantique) qui, bien que spacieuse et équipée d'un balcon, manque totalement de charme avec des meubles vieillissants et une décoration inexistante. Très propre. Le petit-déjeuner est trop cher pour l’offre proposée. Excellent restaurant. Le prix en décembre est trop élevé pour le service. Pas même un biscuit dans la chambre en cette période de Noël. C...

The location is ideal in the middle of nature. The staff was generally good. The spa is pretty good too. The modeling was perfect. Too bad to have non-slip mats everywhere in the spa, it takes away from the charm of the place. As for the room... a shame... traditional does not mean dilapidated! The floor is sticky, the condition of the walls, the dirty mattress... But above all the smell of the room which really doesn't make you want to go in there, let alone sleep there. The decor is sorely lacking in freshness. Cobwebs, electric cable with a socket, the front door that blocks, the dilapidated furniture... In short, the room is not even worth one star... even for 50 euros I won't go back to... Voir le carte

Dirty manor room, hair stuck to the tiles, bedbugs in the curtain. Bedbugs present from the hotel reception to the chandelier. Dirty dishes. Upon arrival, problems with the reservation: 2 rooms reserved of the same category ultimately one room out of the 2 supposedly upgraded but without asking our opinion. We find ourselves separated from friends who accompany us, who end up in a room at the same price. Upgrading is a good excuse to ease the pain of forgetting a reservation. Uneasiness on the receptionist's face as soon as we arrived. 20 minutes of waiting for a mojito at the bar even though there was no one there... Staff who pull their punches in front of customers. Spa moderately clean (...

For a four star it was extremely disappointing. We came for a day at the spa in August, if we had known we would have gone elsewhere. There was already no basket in my locker, I had to go back to reception on purpose to ask for one. The jacuzzi outside is nice but way too hot (especially since it was over thirty degrees), impossible to lower the temperature because you need a code that we don't have, as a result we couldn't stay there for more than ten minutes. We wanted to test the waterbed, it was already occupied by people who stayed there for more than two hours, no one to tell them to give way to other customers. We then went to the indoor swimming pool to relax on the sun loungers, the...

Nous sommes une famille de 4 personnes (2 adultes, 2 adolescents) et avons séjourné à l'Hôtel Spa Les Violettes pendant 2 nuits lors de notre visite à Europa-Park. Après l'excitation folle d'Europa-Park, c'était un véritable plaisir de dormir dans un cadre paisible. Ce qui nous a le plus marqué, c'est l'effort supplémentaire que le personnel amical du restaurant a fourni pour répondre à nos régimes végétariens. La nourriture était délicieuse. Un grand merci à eux. Le petit-déjeuner sous forme de buffet propose une variété de pâtisseries et de pains avec du beurre, des confitures, des saucisses, des œufs (brouillés et durs), des crêpes, des pancakes américains (avec sirop d'érable à savourer)... Voir le carte