Téléphone: +33186995715
Adresse: Via Sacra, 48, Pompei 80045, Italy, POMPEI
Ville: POMPEI
Plats: 22
Avis: 808
"This dining experience was utterly ruined by the appalling service. Admittedly we did not book in advance so we had a table outside, right at the end of the row. However we gladly accepted this. We then had bread and water delivered to the table. We then had to ask for menus, then ask for drinks before waiting a further 35 minutes before anyone came to take our order. The wine list was 34 pages on an iPad plonked in front of us! We ordered a bottle of Rose and a glass of red wine, which arrived in about 10 minutes. The wine was opened with due ceremony, including sniffing the wine cork) and poured into three of our glasses. Despite having purchased the bottle it was taken away by the waiter. My wife then pursued the waiter into the restaurant to inform him we had purchased the bottle so could we please have it back at the table. Food arrived, which to be fair was good. I asked for another glass of red wine 10 minutes later it hadn’t arrived so we asked again. Another 10 minutes, it still hadn’t arrived. When it did I had finished my meal, so I sent it away. The whole episode was largely down to the incompetence of a new member of staff, but nevertheless one has to question the level of training this person has received and how well they are supervised. This restaurant purports to be more upmarket and towards the fine dining end of things it needs to ensure its staff are of equally high quality!"
Tous les prix sont des estimations.