Téléphone: +441517094002,+441516680006
Adresse: 132 Duke Street, L1 5AQ, Liverpool, United Kingdom
Ville: Liverpool
Menu Plats: 12
Avis: 10051
Site Web: http://www.ilforno.co.uk/
"2nd worst experience this year, this one topped it for me. Me and my girls decided to come here after work, on a Wednesday night for a last minute dinner we did not have time to get changed from our work clothes as we had a cinema to go after. On arrival, we were not greeted by anyone instead the bar staff just looked at us and looked away until the manager from down the restaurant came over. No hello, no how many for, just grabbed the menus and led us to our table. From the start, the attitude from the staff was not welcoming at all, very judgemental. One of the girls asked for a plain tomato pasta and instead of recommending a dish he just nodded so I suggested the penne al arrabiatta to which he tutted and said “that’s not tomato pasta, which one do you want?”. I ordered spaghetti Bolognese and simply asked him whether it was saucy or dry, he looked at me as if I had two heads “it’s pasta, of course it has sauce”(it was dry). Treated us like we were uneducated and did not belong there. Then the waiter came over with our drinks and dropped the tray of them on me, obviously accidental but he just rushed away with no apology. Rather the man on the next table apologised and came over with tissues to help clean up. I don’t blame him for the mistake however the manager then strolled over with blue roll (after me and the man cleaned up the mess) and again, did not apologise!! The food was ok but nothing amazing, the whole time we just felt like inconveniences and when it came to paying the bill the manager did not ask us how the food was, apologise for the incident or anything… never coming back."
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