Harvester The Malt House

7 Haven Road, EX2 8BP, Exeter, United Kingdom

🛍 Pub, Steak, Salad, British

3.6 💬 3323 Avis
Harvester The Malt House

Téléphone: +441392490555

Adresse: 7 Haven Road, EX2 8BP, Exeter, United Kingdom

Ville: Exeter

Menu Plats: 35

Avis: 3323

Site Web: http://www.harvester.co.uk/restaurants/southwest/themalthouseexeter

"The restaurant experience was very disappointing. I had booked a menu that included steak, chicken, and ribs, but only the chicken was available. There were limited options for drinks, with only a choice of coke or J20, and we were restricted to one drink each. The staff were complaining about their working hours and lack of breaks, which was not pleasant to hear. Other diners also had complaints about the food, desserts, and dirty crockery and glasses. I even saw a staff member cleaning tables while standing on the seating, without wiping it down afterwards. Overall, it was not a good dining experience."

PaulC PaulC

I would highly recommend this restaurant to others. It is a nice, friendly, and accessible establishment.

Adresse

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Avis

User
User

Food was nice and service was amazing but the hygenie wasn't the best. I was put of by the state the toilet was in.


User
User

excellent service and eating. in any case it is worth it and in any case will come again! could not have been better!


Jackson
Jackson

eating was great but not as great as getting the service from casey! this place proves that it doesn't have to be expensive to be top quality. will be back soon. Voir le carte


User
User

came today to the harvester for dinner and had catie served us, they gave amazing service and went beyond and beyond. the food was great too! I am definitiw back.


User
User

casey was our server today and what a nice experience that was. great service with a smile and very polite and friendly lady. it is a good asset for the company. thank you. casey for the day.


Mike
Mike

While on our first holiday to Devon we Stopped off for a bite to eat today, staff were lovely greeted with a smile. Our waitress Casey was helpful friendly and made us laugh nothing was too much trouble. Will come again. Thank you June and...Brian. Voir le carte


User
User

after a hard work of a day with a colleague, fantastic service from the young lady cassey! really happy and friendly and super service with a smile. made the visit really much better. eating. I had a ribbed steak that was perfectly cooked and a tasty bite went down. I'm happy to eat here again.


User
User

My wife and I had an amazing evening meal a few weeks ago. Just remembered we hadn't posted our review. Lovely staff, especially our waitress whose name I forget but is an Asian lady possibly Thai. She was so helpful and professional. The burgers, free...salad bar and desserts were all delicious. It will be nice when the free salad bar no longer has the old school Covid system of a poor frazzled waiter having to run around getting everything for you and we can go back to serving ourselves.


Gabriel
Gabriel

The restaurant experience was very disappointing. I had booked a menu that included steak, chicken, and ribs, but only the chicken was available. There were limited options for drinks, with only a choice of coke or J20, and we were restricted to one drink each. The staff were complaining about their working hours and lack of breaks, which was not pleasant to hear. Other diners also had complaints about the food, desserts, and dirty crockery and glasses. I even saw a staff member cleaning tables while standing on the seating, without wiping it down afterwards. Overall, it was not a good dining experience. Voir le carte

Catégories

  • Pub Profitez d'une ambiance animée avec nos classiques du pub. Des burgers copieux et du fish and chips aux tartes savoureuses et aux bières artisanales, notre menu promet une expérience conviviale idéale pour se détendre entre amis.
  • Steak Savourez des morceaux de steaks juteux et tendres, grillés à la perfection par des experts. Chaque bouchée offre une explosion de saveurs, servie avec des accompagnements classiques et des sauces délicieuses pour rehausser votre expérience culinaire. Voir le carte
  • Salad Un assortiment délicieux de salades vibrantes, avec des légumes verts frais, des légumes de saison et des garnitures savoureuses, arrosées de nos vinaigrettes signature pour une expérience de repas rafraîchissante et saine.
  • British Traditionnel et copieux, le menu britannique propose des classiques réconfortants comme le fish and chips, des rôtis succulents et des tourtes savoureuses. Redécouvrez des favoris familiers, préparés avec amour à partir de recettes intemporelles et d'ingrédients frais, locaux.

Commodités

  • Amex
  • Beer
  • Carte
  • Wine
  • Menu
  • Wifi

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"Owner rude and arrogant! And you can’t trust them and they won’t make your order right by just saying too busy to make it right! I called in to make a booking but told no tables available but I could place an order for takeaway so I ordered two gluten free pizzas. I also asked what size are the gluten free pizza crust and was told 11”. I was told I would need to wait 1 hour 30 minutes and I agreed. I ordered the Gluten free 11 “ crust as advised for one Olive Tree and one Garlicky . When I arrived, I asked the person with the pizzas to confirm the gluten free pizzas. She looked a bit worried and said they were not gluten free. I asked the other girl if I would have to wait another 1.5 hrs and she said they would expedite my pizzas. The owner came over and said he had two vegan pizzas for 8:30 pm and I said that is not what I ordered. He said he was too busy to remake the pizzas. He said the girl that took the order said she didn’t remember gluten free was ordered. As a Celiac , those are the first words out of my mouth when I order any food and I also inquired the size of the gluten free crust and frequently they are pre-made and sealed and I was told they are 11”. He would not remake the pizzas as he said he has to trust his staff. So he implies the customer are lying and uses it as an excuse to not make it right. It doesn’t excuse not remaking the pizzas correctly as ordered gluten free as I was told a few minutes earlier. I assured him I ordered both pizzas gluten free and my wife came in and also confirmed as she heard me place the order on the phone. I realize this pizza must be well done and popular but not to remake the pizzas and imply me a liar and refusing to remake them is unprofessional. I find his behavior arrogant, rude and unprofessional and just because he went to Italy to learn how to make pizza doesn’t make him a good owner and manager. Hopefully, he won’t blow off this review but learn from it. Always make it right for your customers! And never insult your customers! It also suggest he doesn’t care about his customers because he is too busy. He walks away and just repeats he has to trust his employees. Poor excuse for not making the pizzas as ordered! Employees can make mistakes and as a Coeliac I will also double check as I did when I came to pick up the pizzas. I would advise Coeliacs to not try these pizzas as you can’t trust them to make them to your order. Peace be with you! Dietary restrictions You cannot trust this place to make your gluten free as ordered and they won’t remake it if they made it wrong and just say I have to trust my staff. Very Poor attitude from an owner and a bit arrogant! Customers don’t appear to be important and must be lying if they get an order wrong."