"We were seated and the drinks order taken, I ordered 2 refillable soft drinks and some alcoholic drinks. When the rest of our party turned up about 5-10 minutes later, the same waitress came over to take more drinks orders, however we were still awaiting the drinks from the first order. Eventually the drinks turned up and the waitress took our food orders. I was the first to order in our group of 9, I ordered the bird surf and turf. The waitress asked how I would like my steak cooked and I answered. She then took my partners order of surf and turf, although she didn’t ask him how it should be cooked. A rib eye steak was ordered next and for this one the option of how it was cooked was offered. The rest of the meals were taken down and eventually they came out. Three people came over with chicken skewers, we explained we hadn’t ordered that but we were waiting for my meal. The manager came over with the skewers and I explained again that I hadn’t ordered that, but I had ordered bird surf and turf. She disappeared and came right back telling me that my order had been put through incorrectly and she could get my meal cooked but it would be about 8 minutes. I asked how that could have happened as the waitress took the order down and even asked me how I would like my steak cooked? Why would she ask me that question if I had ordered skewers? She refused to give an answer because she didn’t see the order being taken. I said fine, please cook my food. I asked her what she was going to do to make this situation better? She asked me what I wanted and I told her I WANTED to know what she was going to do to make up for the error. I also explained that not once did anyone come over and check for drinks refill and as we weren’t allowed to leave the table we couldn’t go looking for a server so refillable wasn’t really as it stated! She started to get really aggressive telling me that human error can’t be helped. I explained that I appreciated that however this was the first time in 4 years that we’ve returned to the malthouse because every meal in the past has been screwed up and it always ends up being my meal. She threw her hands in the air and said “I tell you what, let’s just call it a night! I am too tired to deal with this! I don’t need this tonight” she then turned and walked off, I said that the way she had behaved was highly inappropriate and unprofessional. She said “I don’t care, I am too tired to deal with this ****”. She made it very uncomfortable for both tables, the people still eating didn’t know whether they were supposed to stop eating or if they could finish. My sons burger was over cooked, as was the rib eye steak and the steak on my partners plate was burnt on the outside and completely raw in the middle, and the surf on his plate turned out to be three prawns!"
Menu complet - 35 options
Tous les prix sont des estimations sur Menu.
Entrées
Main Menu - Chargrilled Skewers - Choose Your Skewer
Accompagnements
Quick Bites & Lunch
Free Unlimited Toast** & Preserves - Pancakes - Triple Stack Or Mega 5 Stack Brunch With Your Choice Of Topping:
Plats Principaux
Plats Populaires
Enfants
Chef Burgers
Main Menu - From The Grill
Burgers Gastronomiques
To Start, To Share
Steaks And Burgers
Nibbles
Cuisine Américaine
À La Carte, Brunch - Sides
Grillades
Sharers
Offres De Repas
Spécialités De La Maison
Salades
Main Menu - Steaks - Add A Side
All Day Breakfast Bagels
Pommes De Terre
Plats De Viande
Vegan Corner
Main Menu - Flatbreads & Bowls
User
somewhere we like to eat occasionally. personal always friendly.
Adresse
Avis
User
Loved the salad bar, food was amazing and even better this week. Appreciated the service.
User
The dining experience was excellent, but the selection of salads isn't as extensive as at other Harvester locations.
User
Very good food, nicely cooked but service could have been quicker. Other tables who arrived after us were served before us. Voir le carte
User
The food was good, the service was excellent, and Adrian was very friendly. The garlic bread was a bit pricey, but overall, it was a great evening.
User
We will certainly be coming again , the food was great and well presented , and the staff pleasant and patient with us oldies. Couldn't find anything to fault.
User
The staff was very friendly. However, I was quite disappointed with the salad bar, which was not even refilled for our 7:30 reservation. My friends' dishes were very dry, and mine was a bit overcooked. Voir le carte
User
Waited a long time to be seated, served and for food to arrive. Salad was barely restocked even though mostly empty. Ribs overcooked, friend received wrong meal. These were corrected but at further delay.
User
Free parking when registered with the restaurant. Staff friendly and food reasonable. Disappointed that they had run out of two different items that were asked for. Not very good value especially the soft drinks but then everywhere is pricey now.
User
We were seated and the drinks order taken, I ordered 2 refillable soft drinks and some alcoholic drinks. When the rest of our party turned up about 5-10 minutes later, the same waitress came over to take more drinks orders, however we were still awaiting the drinks from the first order. Eventually the drinks turned up and the waitress took our food orders. I was the first to order in our group of 9, I ordered the bird surf and turf. The waitress asked how I would like my steak cooked and I answered. She then took my partners order of surf and turf, although she didn’t ask him how it should be cooked. A rib eye steak was ordered next and for this one the option of how it was cooked was offere... Voir le carte
Catégories
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Pasta Régalez-vous avec notre sélection de plats de pâtes classiques et contemporains, chacun élaboré avec des ingrédients frais et de qualité et des sauces savoureuses qui capturent l'essence de la cuisine italienne à chaque bouchée.
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Steak Savourez des morceaux de steaks juteux et tendres, grillés à la perfection par des experts. Chaque bouchée offre une explosion de saveurs, servie avec des accompagnements classiques et des sauces délicieuses pour rehausser votre expérience culinaire. Voir le carte
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Burgers Des burgers juteux et savoureux confectionnés avec des ingrédients de qualité supérieure, allant du bœuf classique aux options végétariennes uniques, tous servis avec des garnitures fraîches et un choix de frites taillées à la main ou d'une salade croquante.
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British Traditionnel et copieux, le menu britannique propose des classiques réconfortants comme le fish and chips, des rôtis succulents et des tourtes savoureuses. Redécouvrez des favoris familiers, préparés avec amour à partir de recettes intemporelles et d'ingrédients frais, locaux.
