Téléphone: +441706831208,+441254393938
Adresse: 1 Manchester Road, BB5 2BQ, Hyndburn, United Kingdom
Ville: Hyndburn
Menu Plats: 4
Avis: 11598
Site Web: http://www.mcdonalds.co.uk
"From the minute we entered grants we received poor customer service, we waited a long time for someone to attend our table, the lady said she could not take our order at the bar as she had not started her shift. She did eventually accept our order, it took ages to order food, another lady was so busy drying glasses she forgot about us yet another very frosty barmaid with an attitude, you would of thought customer service would be first and foremost right now. We spent £96 not a tenner and no one even took my main course plate away, we were told we could not have ice cream with our brownie only cream so we had to order ice cream to go with the brownies at £4.95 and we went to the bar four times to ask about the dessert. Not once were we asked if we enjoyed the meal, everything g was too much trouble for this staff member. I was told she even laughed at us after we asked about the desserts, really!! It was a catalogue of problems but we did hear her ask if things were ok at another table but not ours. She was obviously annoyed as we asked so many questions about the brownies. It was terrible and as a boss on a works meal to thank my staff I can tell you she would not be working for me so if you are the boss look at your cctv and see for yourself. It was terrible service no gkk look added were collected, our dishes and cups left plus my main course plate but nice food but I will not be coming back. I took my plate to the bar with the payment for my bill to prove a point and to say how much we had enjoyed it (not) and they shouted bye whilst laughing so yes very childish indeed. Is this how you treat your customers? We did nothing wrong yet this is how we were treated so I would say go somewhere who value you as a customer."
Menu complet - 4 options
Tous les prix sont des estimations sur Menu.
Pâtes
Pain
Plats De Viande
Cuisine Américaine
samfP5529IC
Very nice place to visit service is amazing and food is delicious! Good for lone meals or with friends.
Adresse
Avis
Wendy
We had tapas, piza and pasta. All was lovely, service with a smile and very helpful staff. Very pleasant atmosphere.
Sambo1788
Came here with family on Boxing Day. We are regulars so we knew we wouldn’t be disappointed. Great food and great atmosphere as usual. Thanks team grants.
SammyCon17
Visit this place very frequently the food and beers are lovely. Pizzas made in proper pizza oven are delicious. Special mention to Aimee and Chloe who are always fantastic. Voir le carte
Sambo1788
Visit here regularly we love the food, the people and the atmosphere. Well impressed with the new keg beets too. Was served by Aimee she was wonderful as always. See you again soon
shaune1991
Lovely food all freshly prepared. We went on a quiet Tuesday night, waitress was accommodating and really polite, just a shame our plates weren't cleared and weren't offered desserts. We have been in the past for just drinks and the selction of craft ale is great and really stands out in the local area. Would definitely return.
MrDJClarke
Staff were welcoming, attentive and helpful. The food starters and pizzas, were of excellent quality but in very generous and good value amounts. Fortunately, a takeaway box was provided enabling a further excellent lunch the next day!!! The beer was superb. Prices were very good. In all, we enjoyed an extremely pleasant night out. Voir le carte
claret13552
Saturday evening 18.00, two starving grandkids and myself and my son needed a quick fix. Called in on the off-chance we might get squeezed in. Brilliant staff response, we got squeezed into a corner table complete with two sofas, our smiling server sorted out the drinks and took our order with five minutes despite the place being jam packed. Pizzas and Italian meatballs arrived within ten minutes and very good they were too! We are going again soon but this time we will make reservations. Good job guys and thanks for the quite brilliant service.
Francesca
Went to Grants this afternoon for a Christmas catch up with a friend; was surprised at how quiet the place was! We were the only ones eating, few people sat around the bar drinking, wasn’t much of an atmosphere but still nice Sat down for a while and nobody came to take our order, so went to the bar to order and had our drinks brought over to our table. Food didn’t take long to arrive, I had the dough balls to start, was disappointed with those really, they were burnt and dry which was a shame. Then our pasta and tomato garlic bread arrived, pasta was lovely but more sauce than actual pasta and the tomato garlic bread was best, always my favorite thing to offer Just a shame the place was so...
Freedom770519
From the minute we entered grants we received poor customer service, we waited a long time for someone to attend our table, the lady said she could not take our order at the bar as she had not started her shift. She did eventually accept our order, it took ages to order food, another lady was so busy drying glasses she forgot about us yet another very frosty barmaid with an attitude, you would of thought customer service would be first and foremost right now. We spent £96 not a tenner and no one even took my main course plate away, we were told we could not have ice cream with our brownie only cream so we had to order ice cream to go with the brownies at £4.95 and we went to the bar four tim... Voir le carte
Catégories
-
Pub Profitez d'une ambiance animée avec nos classiques du pub. Des burgers copieux et du fish and chips aux tartes savoureuses et aux bières artisanales, notre menu promet une expérience conviviale idéale pour se détendre entre amis.
-
Pizza Plongez dans nos pizzas parfaitement cuites, élaborées avec de la pâte étirée à la main, une sauce tomate riche et un mélange de fromages gourmets. Chaque tranche éclate de garnitures fraîches, garantissant une bouchée délicieuse à chaque fois. Voir le carte
-
Pasta Régalez-vous avec notre sélection de plats de pâtes classiques et contemporains, chacun élaboré avec des ingrédients frais et de qualité et des sauces savoureuses qui capturent l'essence de la cuisine italienne à chaque bouchée.
-
Vegan Régalez-vous avec notre menu végétalien, offrant une sélection vibrante de plats à base de plantes élaborés avec des ingrédients frais et de saison. Savourez des repas savoureux qui sont aussi nourrissants que délicieux.
Commodités
-
Seating
-
Mastercard
- Carte
-
Reservations
- Menu
-
Vegan Options
