Grand Café Restaurant und Confiserie Schuh

Höheweg 56, 3800 Interlaken, Switzerland

🛍 Cafés, Kaffee, Schweizer, Europäisch

3.6 💬 3335 Avis
Grand Café Restaurant und Confiserie Schuh

Téléphone: +41338888050

Adresse: Höheweg 56, 3800 Interlaken, Switzerland

Ville: Interlaken

Plats: 14

Avis: 3335

Site Web: http://www.schuh-interlaken.ch/

"Never in my LIFE have I had a worse service and that is coming from someone who is very well travelled. This restaurant puts a shame on Swiss hospitality or hospitality in general. We were treated like animals. Although my wife put a review on...this place, I feel it is required to express my review of this place so that the owners and staff know how pathetic their service was (not to mention the below average food). I’d suggest the team at this restaurant to go to a school to learn hospitality. Never treat your customers as if they are fools and don’t give them excuses that heating the chocolate in the fondue will make the chocolate burn—after all we have all had melted hot chocolate to drink. Don’t scoff at your customer when you are told that this is the first time you have had chocolate fondue that is cold. The waiter took the chocolate back and it came back slightly warmer (which hurt his ego), but the disgust in his face diluted the sweetness of our dessert. Also, please train your waiters to not wait by the table with the bill when we are still finishing our meal. It looks like they are begging for money. We just asked for one more minute and he didn’t like it. We wait to pay our bill and ask for the other waitress if we can pay, her response is “you made him wait, now you wait”. My wife and I saw there were many bad reviews of this place and we were not surprised. To the owners: get your act together—this was a terrible experience and word does spread. One bad experience can mean you lose hundreds of potential customers. And please tell your waiters that they should lose their ego—if you are 40+ and still a waiter it really says a lot about you. If they lose their attitude and start being kinder, they may get a more lucrative job and truly find out that chocolate fondue is meant to be warm. To all other visitors of Interlaken: until this restaurant doesn’t get its act together, I’d recommend the McDonalds down the road. You know what to expect, you don’t have many people to deal with, and you’ll end up content with your meal—Something you won’t feel when you leave this restaurant."

Menu - 14 options

Tous les prix sont des estimations.

Aziz Aziz

Very bad service Bad food Bad vibe

Adresse

Afficher la carte

Avis

Alfa
Alfa

No longer has the shine of the 90s ...


DANIELA
DANIELA

Oh, so delicious, confectionery no longer exists.


Kamila
Kamila

Good caffe, beautiful desserts and beautiful views


Jens
Jens

Friendly and good, but run through restaurant or café. Typical stop for tourists.


Christa
Christa

eating is good, but the waiter treatment was very bad and very rude very bad treatment, the waiters are very rude, very bad choice to come here, we came 2 times, and in both times we were treated so badly. from different waiters, not just one


Dominique
Dominique

Auf der Terrasse nahmen wir kurz vor "Ladenschluss" ein Dessert. Der Service war freundlich und schnell. Die Desserts waren sehr erfrischend mit zum Teil selbstgemachtem Eis. Die Leute auf der Höhenmatte konnten wir vom Sitzplatz auf der Terrasse tiptop beobachten.


Philippe
Philippe

Das Essen ist gut, die Aussicht und den Ambiente! Minuspunkte für immer dreckige Tischtücher oder Sitz Kissen.Vielleicht mehr einheimische einstellen damit wir mehr unsere schwizerdütsch reden kann, leider muss man immer mehr englisch sprechen damit wir etwas bekommen in Interlaken!


Геньо
Геньо

Was für ein Debakel, was für ein Absturz, was für ein Kniefall vor einfallenden Fremdenhorden... wo einst (bis vor wenigen Jahren) Ladies mit ihren Galanen bei lieblichen Klängen des hauseigenen Pianisten zum Nachmittagstee trafen... klafft ein Riesenloch ins elegante Gebäude und unterteilt den charmanten Raum in eine "Business-Area für Uhrenkäufer (eine Marktnische in Interlaken!)"... und den kläglichen Rest des Etablissements...Nicht zu vergleichen mit dem, was bei Familie Beutler während Jahrzehnten (?) qualitätsmässig auf- und ausgebaut wurdeSchlicht und einfach "schade"... wenn nicht skandalös!


Poppy
Poppy

Never in my LIFE have I had a worse service and that is coming from someone who is very well travelled. This restaurant puts a shame on Swiss hospitality or hospitality in general. We were treated like animals. Although my wife put a review on...this place, I feel it is required to express my review of this place so that the owners and staff know how pathetic their service was (not to mention the below average food). I’d suggest the team at this restaurant to go to a school to learn hospitality. Never treat your customers as if they are fools and don’t give them excuses that heating the chocolate in the fondue will make the chocolate burn—after all we have all had melted hot chocolate to dri...

Catégories

  • Cafés Des cafés charmants proposant une variété de cafés et thés fraîchement préparés, ainsi que des collations légères, des pâtisseries et des desserts. Parfait pour un remontant matinal ou une pause gourmande l'après-midi dans une ambiance cosy.
  • Kaffee Savourez notre sélection de cafés riches et aromatiques, habilement préparés pour éveiller vos sens. Du classique expresso aux lattes crémeux, découvrez le mélange parfait pour commencer votre journée sur une note savoureuse.
  • Schweizer La cuisine suisse offre un délicieux mélange de plats de viande savoureux, de fromages riches, de légumes frais et de pain copieux, reflétant tous les influences culturelles diversifiées et les saveurs traditionnelles de la Suisse.
  • Europäisch Savourez un voyage culinaire à travers l'Europe avec notre menu savamment élaboré, mettant en vedette des plats authentiques de France, d'Italie, d'Espagne et d'ailleurs, en utilisant les ingrédients les plus frais pour donner vie aux saveurs traditionnelles.

Commodités

  • Sicht
  • Kinder
  • Kellner
  • Gruppen

Restaurants similaires