Téléphone: +49383925170
Adresse: Strandpromenade 2, 18546, Sassnitz, Germany
Ville: Sassnitz
Plats: 23
Avis: 7725
"The initial welcome here was excellent, and the food (when it came) was fine, but the evening was completely spoilt because they clearly forgot about our order, and then attempted to lie their way out of it. The two meals would not have taken long...to prepare (and they were clearly prepared very rapidly after we complained). After minutes of waiting for a schnitzel and chips and a Labskaus (a kind of corned-beef hash) I asked if their was a problem, and the waiter who up to this point had been only too keen to speak English became quite unfriendly and suddenly spoke only rapidly in German. His colleague then came over to say that all meals had to be freshly prepared, and that the wait was not undue. This was clearly not the case. I wouldn't have minded if they had apologised about forgetting the order and perhaps taken the drinks off the bill but the fact that they just went in to a highly defensive and unapologetic mode was unprofessional and pathetic. Their doors and windows are covered in restaurant awards from years gone by God knows how they achieved them on the basis of this evening."
Tous les prix sont des estimations.