Grand Hôtel Gallia Londres

Excellentes chambres : 5 Service : 5 Emplacement : 5 Points forts de l'hôtel : Luxe

Very friendly,welcoming staff. Service was exceptional. Service: 5 Location: 5 Hotel highlights: Luxury

Good hotel, with two divisions of rooms and restaurants. The food leaves a lot to be desired. Much hype and little substance. Medium quality Rooms: 4 Location: 5 Voir le carte

A mess Inedible food Waiters who don't listen And you don't have a choice For those who don't eat pork, duck or lamb Even wanting to pay Rooms: 3 Service: 1 Location: 3

Many thanks again for your welcome. The staff takes great care and that feels good. I recommend this hotel with my eyes closed. Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury

My family had a great time at the hotel despite a little hiccup at the beginning. However, we had to remove one star because of the haughty and unpleasant behavior of the restaurant waiter. Rooms: 4 Service: 5 Location: 5 Voir le carte

L'hôtel Gallia est idéalement situé, près de l'entrée du sanctuaire. Notre chambre était très confortable et spacieuse, et le parking de l'hôtel (payant) est un véritable atout à Lourdes. Il convient de souligner le professionnalisme et la gentillesse du personnel à la réception ainsi qu'au restaurant La Belle Époque. Nous reviendrons avec plaisir dans ce bel établissement. Chambres : 5

The service at breakfast was worse than anything else. Even though there were a lot of seats outside, the restaurant lady told us not to sit there since there were only two people and led us deep inside where the lights were off. I thought it was racial discrimination and it didn't make me feel good. When I spoke to them in English, they made faces as if they didn't understand, and they only spoke in French, making communication difficult. I apologized at the reception when checking out, but I don't want to go again. Food drinks: Inconvenient breakfast restaurant service

Reaction to management: the cheeses you mention, do you see them in my images? After complaint they made me a personalized omelette and they brought me Bayonne ham (for which I thank you) But I can assure you that your buffet was empty and not up to standard. We spent 2 nights there. Beautiful renovated room and very good location. Paid parking 18€ per day not well informed. Breakfast served until 9:30 a.m. but at 9:00 a.m. barely any choice (very low quality products, cheap gouda from the supermarket, only industrial bread). At the ibis for €10 (here €20/pp) more choice. Limit false advertising (see photo of the site which is not at all representative, the island with the products displayed... Voir le carte