Téléphone: +441702474611
Adresse: 1743 London Road, Leigh-on Sea I-SS9 2SW, United Kingdom
Ville: Leigh-on Sea
Plats: 7
Avis: 7970
"Fourth visit for me. It was ok, the manager as always was a delight. A little on the pricey side and the approx 10% service charge was mandatory which always ruffles my feathers. Service was pleasant and with a smile but interrupting a little too regularly to be honest, especially for Valentine 's evening. The food is always good here, tipple fried chips a delight, but deep brown in colour and may not be to everyone 's taste (perhaps there are options? . I 'm a rib fan and these are simply divine. However I had the 'half and half ' which turned out to be 3 bbq ribs and around 8 much larger dry rub....??? The 3 small bbq ribs quite disappointing. The pulled pork burger was ok but again on the pricy side. All in all an ok night but a little underwealming, but won 't be returning too soon. Could do with revitalising I guess. A shocking response from management on Trip Advisor... Hello Lee Underwhelmed is not good. I 'm sorry that you left our restaurant less than delighted. I note this was you fourth visit so I guess we aren 't that bad or you would not have returned three times. You visited on Valentines night and we were extremely busy as one would expect. We served 85 guests in our 44 seat restaurant and I 'm pleased to report that the vast majority were delighted that they chose us to celebrate with their significant other. I have looked at your bill and orders and also studied the CCTV footage. Your feathers were unnecessarily ruffled. We have never and will never charged a mandatory (compulsory service charge. Our menu clearly states A discretionary 10% service charge is added to all bills. This is shared between all staff, front and back of house . Most restaurants in our vicinity have a similar policy. The CCTV shows your waitress checking in with you twice, and re visiting your table once more to enquire if you would like your drinks replenished. She did a table check when you received your mains and once when you received your pudding. So a total of three times.The reason they check in is to ensure that you are delighted with your meals. Had you mentioned that your baby back rib portion was smaller than you desired she would have immediately and without argument or fuss brought you some more free of charge. There was no pulled pork sandwich/burger ordered. A Ribwich (rib meat off the bone was ordered, and a half and half rib meal. We use only fresh, British meat in our restaurant and the processes that we use to create authentic American style BBQ are extremely labour intensive. Hence we will never be a cheap eats establishment. If we used frozen meat and the boil in the bag technique for our ribs we could charge less, but we never will. There 's an old saying that is as true today as it has ever been You get what you pay for . I note that you will not be returning soon. If you ever do please voice any concerns or disappointments in the restaurant at the time of service and we will bend over backwards to rectify any error or issue. Kind Regards Adrian Gallacher."
Menu - 7 options
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User
amazing bbq and the firefries do exactly what they say to watch facebook for great deals
Adresse
Avis
User
An amazing evening out with my family. Food was stunning. Great friendly service. Will be visiting again.
User
Very beautiful place, well presented. Great staff in the restaurant. Great food was served. Large drinks were served. Nice cocktails were made and it was a very pleasant night out.
User
beautiful night with friends, crafty beer and bitter from the local brewery leigh. amazing eating especially the juicy pork ribs, thick and fleshy, and the smoked bark breeze. beautiful friendly service and great atmosphere with the new decor.
User
Been here few time. Seems since its been under new owners. Prices have risen and the food quality not as good. On a sat eve restaurant was 3/4 empty where before would never get a table on the day. Service was good just in our view food and prices let it down. We won't go back in a hurry sadly .
User
Ordered the Ribs with a side of Brisket...unfortunately the ribs were off and I had to return them. The staff were apologetic, credited my account, I re-ordered, choosing the sirloin steak med-rare which arrived.. really delicious, especially with the in-house smoked butter, but was on the rare side of med-rare...my wife's med-rare rib-eye steak was overdone (very medium) but was still delicious. The chips and aarm bbq sauce were great...
User
made of vegetarian, this place is great. the owner looked around my man and I very well, they cooked the meal of my man exactly as he liked it and that is not very often that he gets what he asked and for me I had 4 nice meals to choose. I had veg wellington and that was very delicious. the people r very welcoming and it was nice to see the owner and chat to the customers. the cocktails were also very nice, not many who choose but very nice. this place is not very large, so u would probably be best to book. will definitely go back here and I would recommend meat and no carnivores
User
From a vegetarian point of view, this place is great. The owner took care of my husband and I very well, they cooked my husband's meal just as he liked it and that is not very often that he gets what he asked and for me I had 4 nice meals to choose. I had Veg Wellington and that was very delicious. The people r very welcoming and it was nice to work the owner and see chatting to the customer. The cocktails were also very nice to choose not many, but very nice. This place is not very large, so u would probably be best to book. Will definitely go back here and I would recommend meat and no carnivores
User
what a place is that? we sat on Saturday at 1 o'clock and had the place for us. service was friendly and helpful. that was great. 2 dishes were served to the lukewarm, who was disappointing and therefore not 5 stars, but not enough to complain because everything was tasteful and great. the sown chips were delicious. I had the pitmaster and couldn't manage it completely. are they warned, the ribs are not baby ribs, but monster dinge. my daughter couldn't manage half rack if she usually swallows a full rack of baby back ribs. my man loves ripening and when offered ripening bark instead of pork was thrilled. while seemingly huge quite a lot was boney and fat yet still very tasty. overall we wer...
User
Fourth visit for me. It was ok, the manager as always was a delight. A little on the pricey side and the approx 10% service charge was mandatory which always ruffles my feathers. Service was pleasant and with a smile but interrupting a little too regularly to be honest, especially for Valentine 's evening. The food is always good here, tipple fried chips a delight, but deep brown in colour and may not be to everyone 's taste (perhaps there are options? . I 'm a rib fan and these are simply divine. However I had the 'half and half ' which turned out to be 3 bbq ribs and around 8 much larger dry rub....??? The 3 small bbq ribs quite disappointing. The pulled pork burger was ok but again on the...
Catégories
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Pizza Plongez dans nos pizzas parfaitement cuites, élaborées avec de la pâte étirée à la main, une sauce tomate riche et un mélange de fromages gourmets. Chaque tranche éclate de garnitures fraîches, garantissant une bouchée délicieuse à chaque fois.
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Cafés Des cafés charmants proposant une variété de cafés et thés fraîchement préparés, ainsi que des collations légères, des pâtisseries et des desserts. Parfait pour un remontant matinal ou une pause gourmande l'après-midi dans une ambiance cosy.
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Seafood Plongez dans les prises les plus fraîches de la mer avec notre sélection de fruits de mer, proposant des plats exquis préparés avec des poissons et fruits de mer de haute qualité. Savourez les saveurs de l'océan à chaque bouchée !
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Fast Food Savourez une variété de plats rapides et délicieux parfaits pour manger sur le pouce. Des burgers juteux et des frites croustillantes aux boissons rafraîchissantes, notre menu de fast-food satisfait vos envies avec un service rapide et des saveurs irrésistibles.
