Frankie Benny's New York Italian Restaurant Bar

Rhydycar Leisure Centre, CF48 1UT, Merthyr Tydfil, United Kingdom

🛍 Pizza, Kebab, Mexican, Fast Food

3.5 💬 1120 Avis
Frankie Benny's New York Italian Restaurant Bar

Téléphone: +441685729890

Adresse: Rhydycar Leisure Centre, CF48 1UT, Merthyr Tydfil, United Kingdom

Ville: Merthyr Tydfil

Menu Plats: 11

Avis: 1120

Site Web: https://www.frankieandbennys.com/restaurants/wales/merthyr-tydfil/merthyr-tydfil

"Let’s start with a positive Nice greeting and seated quickly. Downhill from there, we were expecting a full restaurant as it’s half term but it was quiet with lots of empty tables. From what we could tell there were 2 staff serving tables. We waited an hour for someone to take our food order. My 3 year old granddaughter always has the macaroni cheese, it’s her favourite so we ordered that. I ordered vegan wings, vegan pizza and my husband had the calzone and daughter had the pasta. The macaroni cheese came first, the little took one spoonful and wouldn’t say anymore, my daughter commented how different it looked to usual and I tasted it and it tasted exactly like Heinz tinned macaroni. Looked like it too. We called the lady over and asked if the recipe had changed and she said no. We explained it is a favourite of granddaughter and the pasta is usually smaller in size and sauce tastes nicer. She checked with chef who said it definitely wasn’t a new recipe and wasn’t from a tin. The lady got the menu for granddaughter to choose something else. We could see the adult meals sitting on counter (pass) and there they sat, they were joined by more meals and they still sat there. No one came back to ask what we wanted to order for granddaughter to replace the macaroni cheese and no one brought our food, 25 minutes passed as we kept trying to see where any staff were. A table were given their food from the counter and sent it back and then ours came, mine was cold (pizza) husband and daughters were warm. Still no meal for my granddaughter as no order had been taken, the lady realised she hadn’t taken a new order and asked what she wanted, we said she can share ours now as we will be finished by the time hers is cooked and cools down. She was apologetic, offered some fries. We declined. No one asked if we wanted drinks. We had to find cutlery on other tables. It is my granddaughters 3rd birthday today, and we spent over 2 hours in Frankie and bennies for what was a dire service, and awful meal. So disappointing. I’ve added a photo of the macaroni cheese served to us today"

Menu complet - 11 options

Tous les prix sont des estimations sur Menu.

Plats De Poulet

Ailes De Poulet

Plats Principaux

Calzone

Végétarien

Burger

Sandwichs

Plats De Bœuf

Plats De Viande

Pâtes

O7383NNgaryr O7383NNgaryr

Family meal out at Frankie and Benny's Merthyr today, the food was excellent and Sue our waitress was attentive, friendly and courteous, the portions were generous and everyone really enjoyed

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Avis

pammyWindsor
pammyWindsor

On a recent trip to Wales we stayed at Merthyr Tydfil for 3 nights, on our 1st night we visited Frankie and Benny's, we were so impressed with the food we returned on our 2nd night, had we not been in Cardiff on the 3rd...


Sue
Sue

The food was delicious, cauliflower bites were amazing the steak was cooked to perfection by chief Sam and chicken burger was delicious and the milk shake was delicious, amazing atmosphere staff can't do enough thank you for a lovely evening


Jayne
Jayne

I popped in here with my mother on Saturday for lunch and we were very impressed with everything. We were greated promptly and show to a table, our server was lovely, polite and helpful and our food arrived in no time. We hadnt booked but... Voir le carte


garethjA363HP
garethjA363HP

So it all began on a Friday evening, admittedly showing up with no reservation as original plans were halted. Greeted in a friendly manner, noted we had no booking then told to wait to one side. What proceeded was silence, for the best part of...


D1806KGsuep
D1806KGsuep

The restaurant was busy when we arrived but that didn't spoil our experience, we was shown to our table and given a menu , straight away we ordered our drinks , a few minutes later we ordered our food my oh had the meatballs and his steak that was cooked prefect and to finish he had a milkshake, I had chicken and pasta amazing service and food yet again Thank you so much


LJ
LJ

This month we ditched Cardiff in favour of somewhere a little more local. The restaurant was very clean and tidy and we had a choice of seating. We ordered the Hotdog, Double Bacon Burger, New York BBQ chicken and Brisket Fries. This is the first time in a while that we all really enjoyed our meals. My Burger was cooked to absolute perfection and one of the best I have eaten in some time. The Brisket Fries were amazing. We will be back here again as one of our family favourites. Voir le carte


Leoni
Leoni

Do not go here! Recommend either the nantgarw or Cardiff branch. Firstly, after booking we had to wait 15 minutes for anyone to seat us whilst staff were stood around laughing and joking with each other or stood on their mobile phones. Secondly, food came and the pasta was horrible. It was watery and bland and half the pasta was cold! My partners burger was taken to the wrong table and placed there. A server then went back to that table took the burger from another family and placed it in front of my partner. Only half of our order arrived at the table and had to wait another 10 15 minutes for the rest to arrive. When there’s just two of you and only 2 3 sides ordered it seemed beyond. Once...


Steve
Steve

Party of 5 for our friends son 15th birthday, got there for 4.30pm as planned, sat in the seat in the photo opposite (just as full as well), ordered drinks and meals and chatted while we waited. About 5.15, we noticed a couple who came in after us getting served before us, we said nothing and 5 mins later our meals started arriving. The others in the party had theirs so I sat there for about 5 mins after which a waitress passed so I asked about my Lasagne that I ordered. Off she went, stopping to take another table 's order on the way as it was filling up there by now (must have been at least 5 tables occupied by now). Another 10 minutes went by without an apology or reason for the delay bef...


emlou75dave
emlou75dave

Let’s start with a positive Nice greeting and seated quickly. Downhill from there, we were expecting a full restaurant as it’s half term but it was quiet with lots of empty tables. From what we could tell there were 2 staff serving tables. We waited an hour for someone to take our food order. My 3 year old granddaughter always has the macaroni cheese, it’s her favourite so we ordered that. I ordered vegan wings, vegan pizza and my husband had the calzone and daughter had the pasta. The macaroni cheese came first, the little took one spoonful and wouldn’t say anymore, my daughter commented how different it looked to usual and I tasted it and it tasted exactly like Heinz tinned macaroni. Looke... Voir le carte

Catégories

  • Pizza Plongez dans nos pizzas parfaitement cuites, élaborées avec de la pâte étirée à la main, une sauce tomate riche et un mélange de fromages gourmets. Chaque tranche éclate de garnitures fraîches, garantissant une bouchée délicieuse à chaque fois.
  • Kebab Savourez nos délicieux kebabs, grillés à la perfection et débordant de saveur. Choisissez parmi une variété de viandes et d'épices vives, servis avec des accompagnements frais. Parfait pour un repas satisfaisant et savoureux. Voir le carte
  • Mexican Des saveurs mexicaines authentiques vous attendent avec des fajitas grésillantes, des tacos savoureux, des enchiladas piquantes et du guacamole frais, le tout préparé avec des épices riches et traditionnelles et servi avec des accompagnements vibrants. Profitez d'une fiesta dans votre assiette !
  • Fast Food Savourez une variété de plats rapides et délicieux parfaits pour manger sur le pouce. Des burgers juteux et des frites croustillantes aux boissons rafraîchissantes, notre menu de fast-food satisfait vos envies avec un service rapide et des saveurs irrésistibles.

Commodités

  • Wifi
  • Seating
  • Carte
  • Late Night
  • Menu
  • Reservations

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