Frankie Benny's New York Italian Restaurant Bar Feltham

Thanks to Federico for the great service tonight was a really good evening. Much appreciated for everything.

Food was brilliant but service was very slow.. waited for 20 minutes to come someone to come and take our order.

We did not have a great experience here. Staff weren’t helpful. Food wasn’t as good as previous visits and service was slow considering it wasn’t overly busy. We were disappointed.

amazing eating and amazing service as always from the beautiful julija. welcome and sit by the manager. really good menu selection and good quality eating. friendly, efficient service in a relaxed atmosphere.

This restaurant has always been hit and miss tonight it was a massive hit! Food perfect cooked as we requested it) and the staff were fabulous- Julia was a particularly star- service with a heartfelt smile thank you for a lovely family meal.

eating as usual was perfect. beyond that our waitress julia really made our visit even more pleasant. julia was very efficient, attentive and friendly during our meal. we were under a tight schedule and julia ensured a fast service. we will. definitiw coming back. Thank you.

I recently went with a friend to dinner, and the experience was excellent by the service we receive. our waitress, beata, was really friendly and personal, more than necessary. I was really impressed by her personality and attention. I'd just come back to it. that was eating what they would expect at a f

meals were poor, couldnt even get a simple dish of onion rings right, brought over cold, ask for new ones, brought over hot but so brittle and hard cos you have to be thick to not realise that theyjust put the old ones straight...in the frying pan again) so i couldnt eat them. the coffee machine was out of order so we couldnt have a coffee they dont even have a kettle for a back up . waitress bless her was great and she knew the meals we had were ****.

We ordered street food which came at different times which would of been good to know. Most of the food arrived but we was waiting for 15 20 minutes where we was then asked what we was waiting for this should of been something the waitress knew. We were told there was a problem in the kitchen and therefore would take another 20 30mins which isn’t acceptable when you’ve been in the restaurant for 1hour 15mins. Due to the poor service they should of given some sort of food will. We won’t be returning anytime soon.