Frankie Benny's New York Italian Restaurant Bar Feltham

Leisure West, Browells Ln, HOUNSLOW, United Kingdom

🛍 Pizza, Steak, Pasta, Vegetarian

3.6 💬 2590 Avis
Frankie Benny's New York Italian Restaurant Bar Feltham

Téléphone: +442088441424,+442088444900

Adresse: Leisure West, Browells Ln, HOUNSLOW, United Kingdom

Ville: HOUNSLOW

Menu Plats: 35

Avis: 2590

Site Web: http://www.chiquito.co.uk/restaurant/feltham

"meals were poor, couldnt even get a simple dish of onion rings right, brought over cold, ask for new ones, brought over hot but so brittle and hard cos you have to be thick to not realise that theyjust put the old ones straight...in the frying pan again) so i couldnt eat them. the coffee machine was out of order so we couldnt have a coffee they dont even have a kettle for a back up . waitress bless her was great and she knew the meals we had were ****."

User User

eating was amazing and hit the place. her capital is lubica. excellent service, warm and friendly

Adresse

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Avis

User
User

Thanks to Federico for the great service tonight was a really good evening. Much appreciated for everything.


User
User

Excellent service, happy staff, Clean restaurant, great meal! My first visit here and will definitely return. Thank you!


User
User

The service we received from our waitress Lubica really made our meal better than it was. The food itself was worth travelling the hours or so from Birmingham for!! Voir le carte


User
User

amazing eating and amazing service as always from the beautiful julija. welcome and sit by the manager. really good menu selection and good quality eating. friendly, efficient service in a relaxed atmosphere.


User
User

This restaurant has always been hit and miss tonight it was a massive hit! Food perfect cooked as we requested it) and the staff were fabulous- Julia was a particularly star- service with a heartfelt smile thank you for a lovely family meal.


User
User

eating as usual was perfect. beyond that our waitress julia really made our visit even more pleasant. julia was very efficient, attentive and friendly during our meal. we were under a tight schedule and julia ensured a fast service. we will. definitiw coming back. Thank you. Voir le carte


User
User

I recently went with a friend to dinner, and the experience was excellent by the service we receive. our waitress, beata, was really friendly and personal, more than necessary. I was really impressed by her personality and attention. I'd just come back to it. that was eating what they would expect at a f


User
User

Jessica was really lovely and was helpful in choosing options. She interacted really nicely with our son and kept checking things were okay and we were happy with our order. Our food was really lovely as well! Thanks to Jessica's great suggestions we were really...satisfied with what we ordered. Will come back again!


User
User

meals were poor, couldnt even get a simple dish of onion rings right, brought over cold, ask for new ones, brought over hot but so brittle and hard cos you have to be thick to not realise that theyjust put the old ones straight...in the frying pan again) so i couldnt eat them. the coffee machine was out of order so we couldnt have a coffee they dont even have a kettle for a back up . waitress bless her was great and she knew the meals we had were ****. Voir le carte

Catégories

  • Pizza Plongez dans nos pizzas parfaitement cuites, élaborées avec de la pâte étirée à la main, une sauce tomate riche et un mélange de fromages gourmets. Chaque tranche éclate de garnitures fraîches, garantissant une bouchée délicieuse à chaque fois.
  • Steak Savourez des morceaux de steaks juteux et tendres, grillés à la perfection par des experts. Chaque bouchée offre une explosion de saveurs, servie avec des accompagnements classiques et des sauces délicieuses pour rehausser votre expérience culinaire. Voir le carte
  • Pasta Régalez-vous avec notre sélection de plats de pâtes classiques et contemporains, chacun élaboré avec des ingrédients frais et de qualité et des sauces savoureuses qui capturent l'essence de la cuisine italienne à chaque bouchée.
  • Vegetarian Régalez-vous de notre collection vibrante de plats végétariens, élaborés avec les légumes les plus frais, des saveurs riches et des épices savoureuses. Savourez une assiette saine et délicieuse qui célèbre les meilleurs ingrédients de la nature.

Commodités

  • Amex
  • Beer
  • Carte
  • Wine
  • Menu
  • Wifi

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"We had booked a table for 7.30 pm dinner and after waiting in line we’re shown to a table. The table next to us was very very loud and discussing business on a Saturday night. We could not hear each other above their din. After 30 minutes a waiter came to take our order and we asked for a quieter table. We were told to walk outside to the terrace. Essentially this is an area in the thoroughfare of the hotel (inside) behind a wooden low fence. After another 20 minutes I went to find a waiter who said he would come out to take our order. After another 10 minutes I went and found another server. The waiter I had seen before recognised me and hit his hand on his head and came out to us. The starter was delicious but we had to chase up the bottle of wine and never got our glasses of water. When the main course was delivered by a lady she said “Bon appetit” but we said we couldn’t eat without cutlery. She promised us some but we never saw her again. After 5 minutes my husband went and found cutlery because his fish and chips were getting cold. My shepherds pie was tasteless, lots of potato and a thin layer of lamb in a watery tasteless gravy. Nobody ever came back to check on us. They add a discretionary 12.5% tip for a service charge which I didn’t think they deserved so we took the bill to the desk and told the manager of our experience. He blames the management for trying to reduce staff and told us it was our own fault because we voted for Brexit. I pointed out to him I didn’t. He said it is like that every night. He removed the service charge and 20% off the food which was fair but next time I stay at the Sofitel I will bring a picnic and save a pot of money and disappointment."