Téléphone: +441242604466
Adresse: 12 North Street, GL54 5LH, Tewkesbury, United Kingdom
Ville: Tewkesbury
Plats: 6
Avis: 507
"My friend and I were walking the Cotswold Way and had called into the tourist information centre and they recommended this place for lunch. It was fairly busy but only one person in front of me at the counter. My friend took a seat and I waited at the counter to order. I was then told very abruptly to ask my friend to move from the table and sit on the 2 seats in the window. I was told the table we had chosen was for 4 people! My friend moved to the window to find the seats were high bar stools. We had been walking for 10 miles and the thought of sitting on high stools did not appeal. So my friend found another table which was 2 seats which looks more comfortable. The very rude Middle Aged lady serving caused a scene by shouting across to my friend telling her not to sit there. She then pointed to the sign and very rudely told me I am supposed to wait when all I had done was stand and wait to order. We just gathered our things and walked out. They obviously didn’t like the fact we were walkers and had rucksacks taking up space in their small cafe area. I was very shocked and can honestly say I have never experienced such bad customer service. Fortunately we found a lovely bakery round the corner who even though they were busy found us seats and we had a delicious lunch there. I would avoid this place like the plague. I was not surprised to read very similar reviews of this place. It seems they have no idea how to serve people!"
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