Téléphone: +441603358640
Adresse: 45-51 London Street, Norwich I-NR2 1HX, United Kingdom, NR2 1HU
Ville: Norwich
Plats: 4
Avis: 2357
Site Web: https://cosyclub.co.uk/
"Customers are directed to a digital "allergy matrix" for ingredient inquiries, but many items are not included in this matrix. Even the details it offers are inadequate, as not every ingredient is listed, and allergy information for the few available dishes is lacking. When I inquired about the ingredients of a dish, the waitress insisted I check the matrix again—which didn’t even list it. After asking the kitchen, she returned to say they refused to disclose the full ingredients for that dish, only confirming one problematic ingredient. After waiting in disappointment and feeling embarrassed for a long time, someone, who might have been the manager, approached us. He insisted that I order the steak (the priciest item on the menu) or I would have nothing at all, and he visibly showed frustration when I declined, as I don’t eat steak at all. Although he allowed us to have our drinks for free, that didn’t come close to compensating for the awful treatment and disappointing experience we had. This restaurant does not deserve a reputation as a safe place for anyone with allergies, coeliac disease, or digestive issues. The lack of planning and consideration for their menu and inventory is astonishing. It’s appalling that the chefs prioritize their secret recipes over informing customers about allergens. This is not a safe or accommodating place to dine. Overall, it was a humiliating and disheartening experience."
Menu - 4 options
Tous les prix sont des estimations.
kelly65639
What a fantastic discovery! The menu offers a wide selection of starters, main courses, and desserts. I would give it 5 stars!
Adresse
Avis
bernadette5910
There was plenty of variety, and they even had a dedicated gluten-free menu. The staff was very accommodating, and the food was delicious!
Isobel
Our 1st visit to The Cosy Club after lots of good recommendations. We were not disappointed! Great food, good,quick service! Not to mention the amazing surroundings decor. Will definitely be returning, thank you
Pauline
menu has been slightly reduced, but great options for vegan net, just ask at the recipe for a vegan menu. I would also recommend the mocktails. no vegan dessert options that I know. beautiful atmosphere to eat when it is quiet. we have a great service here!
Michael
beautiful place, amazing decoration before Christmas. zelt for work Christmas meal on Saturday. was very busy. starter and main were amazing, but expects a better dessert. but unfortunately the waiting period was terrible, had to wait about 45 for drinks and between each cure
lydia77954
I had a delightful meal here. They offer a gluten-free menu with a wide variety of options. Every dish, including the drinks, is clearly marked. However, there is a note at the bottom of the menu stating that they cannot guarantee complete protection against cross-contamination.
Konstanze
This restaurant is remarkable! It boasts stunning period features and decor, having once been a bank, and many original elements are still intact, including safes and vaults. It's a great spot for drinks, a meal, or hosting an event. The staff is friendly and always willing to help.
Karlie
This restaurant is absolutely breathtaking and a must-visit. As soon as you walk in, the atmosphere is incredible. The bar area features a stunning curved glass ceiling that feels grand and awe-inspiring. The portraits adorning the walls create an air of decadence. The drinks are elegantly crafted and visually appealing. I find myself wishing we had stayed for dinner. The staff is quirky, cheeky, confident, and utterly charming!
Karlie
We enjoyed a shared starter that added a nice touch and made it easier for the kitchen and waitstaff to manage. While I’m not certain about the options for those with dietary restrictions or vegans, the menu worked well for our group. The main courses were delicious and appropriately portioned. I had the turkey dish, and I appreciated that some in my group opted not to go vegetarian, as it was served with a tasty turkey cake. However, the food could have been warmer; with our group of six, it took a while for our meals to arrive, and by the end, mine was cold. Desserts were fantastic— I had the lemon posset, which was flavorful and perfectly set. Some members of our party were too full for...
ali23383
Customers are directed to a digital "allergy matrix" for ingredient inquiries, but many items are not included in this matrix. Even the details it offers are inadequate, as not every ingredient is listed, and allergy information for the few available dishes is lacking. When I inquired about the ingredients of a dish, the waitress insisted I check the matrix again—which didn’t even list it. After asking the kitchen, she returned to say they refused to disclose the full ingredients for that dish, only confirming one problematic ingredient. After waiting in disappointment and feeling embarrassed for a long time, someone, who might have been the manager, approached us. He insisted that I order...
Catégories
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Fish Régalez-vous avec nos plats de poisson exquis, conçus à partir de la prise du jour la plus fraîche. Des grillades favorites aux ragoûts savoureux, notre menu célèbre la richesse de l'océan avec des saveurs pour satisfaire tous les palais.
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British Traditionnel et copieux, le menu britannique propose des classiques réconfortants comme le fish and chips, des rôtis succulents et des tourtes savoureuses. Redécouvrez des favoris familiers, préparés avec amour à partir de recettes intemporelles et d'ingrédients frais, locaux.
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Breakfast Commencez votre journée avec nos délicieuses options de petit-déjeuner, allant des œufs et crêpes classiques aux smoothies et yaourts sains. Parfait pour un repas copieux ou une collation légère du matin !
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Vegetarian Régalez-vous de notre collection vibrante de plats végétariens, élaborés avec les légumes les plus frais, des saveurs riches et des épices savoureuses. Savourez une assiette saine et délicieuse qui célèbre les meilleurs ingrédients de la nature.
Commodités
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Beer
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Late Night
