Cook's And Kitchen - Menu

Glensburgh Rd, FK3 8XJ, Falkirk, United Kingdom

🛍 Steak, Seafood, European, Coffee Shop

4 💬 2044 Avis
Cook's And Kitchen

Téléphone: +441324877115,+441324882513

Adresse: Glensburgh Rd, FK3 8XJ, Falkirk, United Kingdom

Ville: Falkirk

Plats: 13

Avis: 2044

Site Web: http://www.cooksbarandkitchen.co.uk/

"I was disappointed as I had booked a table for me and my mum on mother’s day, our table was booked at 5pm therefore that was the time we arrived, once seated we ordered our drinks and food at the same time, our food was ordered off a set menu and we both just ordered main meals, we didn’t receive our food until 6.30 just over an hour after we had ordered which I felt was way too long as did my mum, the table behind us had been in since 4.15 and they got serverd AFTER us! And again they had picked off the set menu, they had 2 kids with them that by this point we’re hungry bored and restless, the food was good but hard to enjoy after waiting that lengh of time and the atmosphere not being idea as a lot were complaining about the lengh of time for food to arrive"

JaniceF JaniceF

Really nice food at reasonable cost Quiet comfortable location

Adresse

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Avis

Lynda
Lynda

Very good food lovely staff as always. Our fav place for a wee night out.


Davide
Davide

Injoy cooks will be back some time good food service great to see our friends made it a nice Sunday thanks David Ruth


AlastairC
AlastairC

I thought that the meals we had were pretty good value for money . Friendly staff , a nice atmosphere enhanced the evening . Enjoyed the occasion .


JaniceM
JaniceM

Ordered meal at approx 1820 hrs had an event to attend food eventually came at 1900 hrs. We were on the point of can calling no reflection on waiting staff but service was disappointing due to the length of wait for food.


Rosie
Rosie

we arrived first and the door was opened and the personal member just went away. not very welcome. menu was nice, good choice of eating. faster service. It was hearty and tasty, but it felt angry. the main meal was beautiful. but that's it.


PaulK
PaulK

I saw the steak and wine deal on Groupon which looked great value for money, Cooks definitely didn't disappoint! My friends and I had a great meal and only paid for a second round of drinks and dinner for the wee one. We will definitely be back.


SamanthaY
SamanthaY

My daughter had bought a groupon voucher for me and my mum for mother's day. It was the steak dinner and wine for two. It was absolutely amazing. The steak was done to a t. We also had dessert which was delicious. The service was good and atmosphere was good. Would highly recommend and will definitely be back.


CarolD
CarolD

This was a last minute booking so we were pleased to get a table. The group was myself, my husband and our two grandsons who eat as adults. The staff were very nice and friendly and the food was good. However the service was extremely poor. It took forever to get drinks and no one came back to ask us if we wanted more we had to call a waitress. The wait for the food was even longer. We were seated at 6.15 and received our starters after 45 minutes. The main course took another 45 minutes. We didn't order desserts as we just couldn't face another long wait. We won't go back.


StaceyG
StaceyG

I was disappointed as I had booked a table for me and my mum on mother’s day, our table was booked at 5pm therefore that was the time we arrived, once seated we ordered our drinks and food at the same time, our food was ordered off a set menu and we both just ordered main meals, we didn’t receive our food until 6.30 just over an hour after we had ordered which I felt was way too long as did my mum, the table behind us had been in since 4.15 and they got serverd AFTER us! And again they had picked off the set menu, they had 2 kids with them that by this point we’re hungry bored and restless, the food was good but hard to enjoy after waiting that lengh of time and the atmosphere not being idea...

Catégories

  • Steak Savourez des morceaux de steaks juteux et tendres, grillés à la perfection par des experts. Chaque bouchée offre une explosion de saveurs, servie avec des accompagnements classiques et des sauces délicieuses pour rehausser votre expérience culinaire.
  • Seafood Plongez dans les prises les plus fraîches de la mer avec notre sélection de fruits de mer, proposant des plats exquis préparés avec des poissons et fruits de mer de haute qualité. Savourez les saveurs de l'océan à chaque bouchée !
  • European Savourez un voyage culinaire à travers l'Europe avec notre menu savamment élaboré, mettant en vedette des plats authentiques de France, d'Italie, d'Espagne et d'ailleurs, en utilisant les ingrédients les plus frais pour donner vie aux saveurs traditionnelles.
  • Coffee Shop Ambiance pittoresque avec l'arôme de café fraîchement infusé. Profitez de notre sélection diversifiée de boissons classiques à base d'expresso, de cafés frappés et de thés spéciaux, accompagnée d'un assortiment de pâtisseries fraîchement cuites et d'en-cas légers.

Commodités

  • Beer
  • Wine
  • Seating
  • Free Wifi

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Food • Indian • European • Vegetarian


"Horrendous attitude from one of the owners/family helpers called Lee. I would like to highlight that Sonia provided a professional customer service experience in comparison to Lee. Placed the order at arrived at When I called at to find out...what was happening, Sonia offered to phone the driver to find out the situation for me, which was good. Whilst waiting on Sonia phoning me back, I received a call from Lee asking me to tell her what the problem was, I explained her colleague was dealing with it she then went on to explain how busy they are, which is understandable and I understand the challenges businesses have at the moment, owning my own. But there was no apology. In fact Lee (who at this point I did not know was the owner/family helper until Sonia told me) went on to tell me it was my fault I ordered from Just eat as they had their own orders to fill first?? Eh hello? It doesn't matter how I place my order, I chose your business to order my dinner from!. Anyway I explained to her that I didn't like her tone of voice and felt she was being really aggressive with me. She asked me if I wanted to cancel my order,I said we have been waiting two hours, so we may as well wait, however she was very forceful and kept saying no I will cancel, I will cancel and then decided to put the phone down on me. I couldn't believe how I had been treated as a customer! Then Sonia kindly phoned back to apologise and I asked whoever that was, should not be in a customer role and I was shocked to be spoken to in that way. She then went on to inform me Lee is the owner/family helper! Shocking. Sonia asked for my details and explained she would let the other owner know what had happened. hours later, I've not heard a peep from the restaurant. So I've made the decision to leave a review after explaining to them, this is what I would do. After waiting over and a half hours and using them for the first time, the food was below average. The pakoras and rice was nice, however the chicken korma was inedible, it was stringy and chewy, the lamb bhuna sauce was nice, the lamb was fatty and chewy. So all that wait for pakora and rice and sauce. We won't be back! Horrendous way to speak and treat customers!"