"In short: the food was OK, the service and the attitude were bad! OK, so I fail to understand why service levels in Germany are so bad. The Kellner does not seem to care much, at times they are rude and over-smart. Coming from an extremely hospitable culture, I find such behavior annoying and uncalled for. El Cid 2 in Mannheim is no different. Following are my reasons: 1 They lie: their menu said 'Krabben im Knoblauch ' (i.e. crab meat in garlic . What I got was shrimps in garlic. Boo! 2 They act over-smart: Before ordering a lamb dish, I asked the waiter whether the lamb actually came from a young sheep. I doubt German restaurants differentiate among lamb, hogget and mutton (based on age of the sheep and therefore wished to clarify. He asked me whether I was Turkish with a look on his face was as if I had asked a really stupid question. He gave me a sarcastic answer instead. 3 They don 't take card payments (Really?! : I asked the waiter whether I can pay using my card. He gave me a flat 'No '. Does he belong to the stone age or what? The food was nothing great as well. No way I am going to this trash house again. They better mend their attitude or there will be more like me killing their reputation online!"