Téléphone: +441623636062
Adresse: 2-8 Stockwell Gate, NG18 1JZ, Mansfield, United Kingdom
Ville: Mansfield
Menu Plats: 9
Avis: 5483
Site Web: https://thelounges.co.uk/capo/
"I visit Capo lounge once maybe twice a month. I love the atmosphere. My parents have visited me for some time and came from abroad so I took them for lunch. Unfortunately, I have not experienced the best attitude towards me. Long story short, I went to self-service station to grab a glass of water but the glasses were dirty and sticky. When I have kindly asked one member of the staff (lady) for clean glass she brought me the one from the self-service station for water. I have kindly asked her to bring me a clean different glass as those are all sticky and dirty. She said that it might take her 5 min to bring me a different glass, so I have said ok no problem at all, after that she took the glass from me, firmly placed it back on her tray with attitude, shakes her head, rolled her eyes left and never returned back with the glass. When different member of the staff brought us food, I have asked her kindly to bring me clean glass and she brought it within few seconds. I have never experienced attitude like this from any other members of the staff before. As a customer I don’t appreciate attitude like this especially for only asking for a clean glass. That should be the priority for any restaurant to be clean and tidy…"
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