Caffe Botanico - Carte

The food was tasty, but the service was exceptionally slow. Overall, I would rate the food a 4, the service a 1, and the atmosphere a 2.

The staff here are extremely rude! Got my orders wrong 3 times, and then blamed me. The teenage staff workers who couldn't get a better job else where, getting 5 pound per hour thinking they can treat customers how ever they want. Never again.

Visited today for lunch and again very pleasantly surprised. They had a good range of different food that is well priced, the tea and coffee is good and the service was great. The staff are informative, helpful and efficient, with ready smiles. All in all an enjoyable experience. Voir le carte

Thank you House of Fraser Caffè Botanico. Clean restaurant, fresh bright atmosphere. Staff beautiful, lovely, warm and polite.....such a pleasure to be served by the team..... . Vegetarian options: Cakes were vegetarian....not too sure if they had vegan options, sorry. Service: Dine in Meal type: Breakfast

The coffee cups are too small and overpriced for their size. Their large coffee is comparable to a small at most other cafes, which is disappointing because the venue itself is lovely, well-lit, and has a nice atmosphere. The staff are friendly and professional. Price per person: £1–10. Service: 4/5. Atmosphere: 4/5.

Love this little gem. Best coffee in Sutton C. in my opinion! Often pop here for a nice coffee when I'm out for a wander or in need of a nice bite to eat. Sandwiches are massive! But very nice and definitely worth the money. Can't speak for the cakes, they look amazing though. Staff are lovely. Only way to improve is it'd be nice to have even more seating for the busier days... But that's not often an issue : Service: Dine in Voir le carte

I had a terrible experience at this restaurant. My order wasn't fully processed; I paid over £8 for a small orange drink and a tiny salad. When I inquired about the rest of my order, the staff claimed they knew nothing about it, but they mentioned I could pay extra to resolve the issue. I definitely won't be returning here. I'd rather pay less for more attentive service at Verdo Lounge. This diabetic lady is quite unhappy with the experience. Meal type: Lunch.

Came on Monday morning. Staff nice and polite, not over attentive but just perfect (I hate when you’re asked if everything is fine every five minutes) I had amazing hazelnut latte with cappuccino cake, which was a bit dryish but I suppose this is how it’s suppose to be. Also had a crushed avocado with salmon sandwich, the bread was too toasted, I could hardly cut the bite with the knife although it was very tasty. All costed £15.60 Everything was clean, will visit again.

First class food service in a delightful setting. Our first ever visit to the town and not quite sure where to eat but found this place on route to House of Fraser and it fitted the bill. The food was delicious and service was prompt and with a smile. A nice feel to the place, the sweet potato butternut squash salad was sublime, we also had a Swiss cheese and ham sandwich and some fries and hot drinks (all shared between my wife I) for two total £21.00, well worth it for the quality and top service. We’ll done Caffe Botanico Voir le carte