Téléphone: +442089408170
Adresse: 3 Westminster House Kew Road, Richmond I-TW9 2ND, United Kingdom
Ville: Richmond
Plats: 5
Avis: 1673
Site Web: https://www.butter-beans.co.uk
"Very poor experience overall. Coffee was great but other than that, very much regretted the visit. Iced mocha had chocolate bits at the bottom all stuck together in a frozen block, so it was an iced coffee with a big lump of chocolate bit 's in. When asked about it, the Australian female working said that 's how we make it, it has chocolate bits in it. No attempt made to rectify the drink but a spoon was offered, presumably to eat the lump of iced chocolate? You certainly can 't taste the chocolate in the drink or suck any of the bits through a straw... This situation was made far worse when the same woman deemed it appropriate to loudly repeat to her colleague over whole cafe that, it 's meant to be like that and she 's drunk it all anyway, so what does she want, I offered her a spoon! This is some of the worst customer service I 've ever experienced. She was surely aware we could all hear her slagging the customers off behind their back. On top of this the pancakes were very average, bacon came out burnt to a crisp (literally shattered when attempting to cut). Again, we felt the need to complain which she was fine about this time, so took away the bacon and brought back some virtually raw bacon instead, which we had to again ask to be cooked properly. She was fine about this but still had to hear the back and forth with the chef. The keto salad bowl was the most boring, lackluster meal I 've ever been unfortunate enough to pay for. Very dry chicken no seasoning and everything separated. Could literally have not made it any more bland or boring other than a tiny bowl of dressing was included. In summary, nice coffee but avoid the drama of the staff 's bad attitude and incredibly average and dull food."
Menu - 5 options
Tous les prix sont des estimations.
Crêpes
Crêpes fines et légères, garnies de fruits frais et d'une touche de sauce au chocolat, servies avec une boule de glace à la vanille.
Sonia
simply the best coffee shop in richmond. aussie run and it shows incredibly roasted and butter bananenbrot accompanied by super tasty small batch coffee
Adresse
Avis
Summer
the best coffee I had since I was in Australia! the flat white ones we are excellent and the bananenbrot was also up there. can not wait to try the rest of the menu!
Alfie
Amazing bustling coffee shop right beside Richmond station. They're coffee is delicious and so is there pancakes. Great for a catch up with friends over coffee. A must visit
Jan
The quality of the vegetarian wrap and the bap we've ordered were very poor. Both were very dry and not seasoned properly at all. The staff though was kind and the smoothies were great.
Jeremi
Supporting independent business with great Aussie/NZ quality coffee and food. Always like to grab a coffee from here when in Richmond. Also sells Aussie and kiwi snacks.. Tim tams, yes please!!
Victoria
I did not try any food/drinks however I really needed to use the toilet and was allowed to without any hesitant! I was greeted as soon as I came through and I felt very welcomed. Will try out the cafe next time however very clean and quick service
Matthew
Started working in the area a month ago and chanced upon this lovely cafe two weeks ago, I’ve not been anywhere else since! It’s an independent business full of flavour both in terms of the coffee and the people that work there. They serve some delicious coffee and a DIVINE banana bread. Also have loads of Aussie Kiwi tidbits, how can I ever say no to TimTams man!! 10/10 would recommend
Rowena
I had walked past this place a couple of times and didn’t pay that much attention, however, after a friends recommendation I tried it out and I was not disappointed! Everyone who works there is super friendly and the veggie breakfast (I chose without eggs) was delicious. I have been multiple times, so have also enjoyed The cheese and veggiemite scone, it was a bit unusual but tasty. Milk alternatives available for coffee and it’s good coffee, note the large coffee is very large! They are following COVID guidelines.
r
I really enjoyed the breakfast here. I had a vegetarian breakfast. There seemed to be a bit of confusion regarding gluten free. I was told there was no gluten free bread and then had toast on my plate. Due to being gluten sensitive I didn’t eat it. The food was quick made to my particular specification. They had bunderburg ginger beer which is amazing to have some Ozzie produce. The owner is from New Zealand and is on the ball and friendly. It appeared that there were some new starters who were conscientious and hard working. My partner enjoyed his cappuccino and I loved my chai latte. The cafe is a few strides away from the train/ tube station. Great ambience and a little gem in the heart o...
marcos
Very poor experience overall. Coffee was great but other than that, very much regretted the visit. Iced mocha had chocolate bits at the bottom all stuck together in a frozen block, so it was an iced coffee with a big lump of chocolate bit 's in. When asked about it, the Australian female working said that 's how we make it, it has chocolate bits in it. No attempt made to rectify the drink but a spoon was offered, presumably to eat the lump of iced chocolate? You certainly can 't taste the chocolate in the drink or suck any of the bits through a straw... This situation was made far worse when the same woman deemed it appropriate to loudly repeat to her colleague over whole cafe that, it 's me...
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Cafe Profitez de notre sélection de cafés dynamiques, offrant un éventail de cafés fraîchement préparés, de thés artisanaux et de pâtisseries délicieuses, associés à une ambiance chaleureuse pour une expérience culinaire délicieuse.
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Cakes Une sélection délicieuse de gâteaux avec des couches riches et moelleuses, fabriqués avec les meilleurs ingrédients. Satisfaites votre envie de sucré avec notre variété de saveurs décadentes et de créations magnifiquement décorées.
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Coffee Savourez notre sélection de cafés riches et aromatiques, habilement préparés pour éveiller vos sens. Du classique expresso aux lattes crémeux, découvrez le mélange parfait pour commencer votre journée sur une note savoureuse.
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Breakfast Commencez votre journée avec nos délicieuses options de petit-déjeuner, allant des œufs et crêpes classiques aux smoothies et yaourts sains. Parfait pour un repas copieux ou une collation légère du matin !
