Bertram's - Carte

Went for afternoon tea for a treat off my friends for my birthday . The food was ok , but the service was terrible . Food: 4 Service: 2 Atmosphere: 3

Food and service excellent. If I had to complain about anything it would be that the restaurant itself was a little bit chilly! Service: Dine in Meal type: Dinner Price per person: £30–40

5 fillet steak amazing melted in your mouth. Service Bob on, very attentive. Absolutely wonderful Service: Dine in Meal type: Dinner Price per person: £100 Food: 5 Service: 5 Atmosphere: 5 Voir le carte

Lovely food atmosphere but wine is way overpriced. It's ridiculous when the cost of the drinks I had was more expensive than my food! Service: Dine in Meal type: Lunch Price per person: £60–70 Food: 4 Service: 3 Atmosphere: 3

Me and my partner came here for our birthdays. The food was amazing, so flavourful and I can’t believe how much duck I got for a starter! Not only was the food amazing but the staff were all super friendly and welcoming. Would definitely come here again Service: Dine in Meal type: Dinner

Food was excellent as always! Service was very hit and miss though, 3 different members of staff came over to ask if we’d ordered which we had, nobody seemed to know what was going on really, other then that most of the staff was friendly and it was a good atmosphere! Service: Dine in Meal type: Dinner Voir le carte

Food was average at best and 7.20 for a shandy! Not much choice on the menu if you go as a large group as you can only order off the party menu, the al a carte is only for small groups. If I'm paying these prices then I should be able to order what I like on any menu,especially if you order and pay a week in advance!

My wife and I have been before it was an excellent service then with Dino. Went again 5th May 24 appalling service. Completely ignored with slow service despite staff around mainly talking on the side of the restaurant. Did not order dessert and cocktails (I had already asked one of the waiters to come over later for more cocktails). I said to the head waiter that the service was appalling and he just smiled and looked at me. Kind of summed up the evening for us.

Visited this restaurant and had some concerns about the hygiene standards I saw. Unfortunately, our waitress seemed quite unwell, displaying symptoms like a runny nose and a persistent cough. I completely understand that people can get sick, but it's essential for the restaurant to prioritise the health and safety of both their staff and customers. Serving food while visibly ill can potentially expose diners to health risks (especially with at risk family members). This experience left me genuinely concerned about the overall cleanliness in the restaurant. If that's front of house, what's the kitchen like? I hope the management takes this feedback seriously. Quite disgusting considering the... Voir le carte