Afternoon Tea at Caffe Concerto - 45 Haymarket

45 Haymarket London, SW1Y 4SE, SW1Y 4UR, United Kingdom

🛍 Beer, Wine, Pasta, Indian

3.5 💬 3461 Avis
Afternoon Tea at Caffe Concerto - 45 Haymarket

Téléphone: +448443358403,+442074946853,+442074946843

Adresse: 45 Haymarket London, SW1Y 4SE, SW1Y 4UR, United Kingdom

Ville: London

Menu Plats: 4

Avis: 3461

Site Web: https://www.caffeconcerto.co.uk/restaurant/haymarket.html

"My email to customer service that has, so far, been ignored. Dear Customer Service, What has happened to the standard in Caffe Concerto? I always include a trip to CC when we have visitors to our London home, it’s a sweet treat and always, previously, an exceptional experience. This past weekend I had a visitor from Ireland and brought her to the Haymarket CC after dinner in China Town. The service was excellent, the food outstanding but the visit to the restrooms left me wishing I hadn’t eaten there at all! I use the disabled toilets due to a hidden disability, the waiter seemed embarrassed as he opened the door, explaining it was the staff room as well. What it was, was extremely dirty. I was horrified, if I’d had any physical disability it would not have been possible for me to use the restroom, there was, simply, no space. Employees belongings, high chairs, assorted garbage and discarded items littered the floor, I was, frankly, disgusted. The general restroom wasn’t much better, my daughter actually said she’d hold her bladder full until we got to a bar or club rather than using the ladies. What is going on? On Saturday we then decided to give it another go, one bad experience shouldn’t keep you from good cake right? Westfield Stratford outside of the mall we were seated then ignored. We got up to leave and, only then!, the waitress came over to us. I explained I wasn’t staying as being seated and ignored, even as we waved, caught staffs eye, then continued to wait wasn’t acceptable. We then went into the Westfield mall caffe. The chocolate gateau was dry to the point of crumbing. The senior staff member, reluctantly changed it only after she too had cut into it to confirm it was dry, she had said it was fresh that day but admitted I may have been given a slice from the previous cake! So again, what is going on in Caffe Concerto? And when will it be safe to go to the disabled restrooms in Haymarket?"

Menu complet - 4 options

Tous les prix sont des estimations sur Menu.

Dessert

Plats Aux Œufs

Cuisine Américaine

Afternoon Teas

Megan Megan

This is a much fancier Indian restaurant than I have been to beforeThe space is really cool and it is a pretty large venue.

Adresse

Afficher la carte

Avis

Amy
Amy

We found the server very rude and she wouldn’t allow us to just have drinks. They proceeded to snatch the menus from us once we had ordered.


Ian
Ian

This may very well be the best Indian food I have ever eaten, and the setting and service were definitely the best I have encountered at an Indian


Jane
Jane

The appetizers (complimentary pappadum with mango chutney; a yogurt, chickpea, chutney, and fried spinach dish) were delicious, with terrific flavor. Voir le carte


Abhijit
Abhijit

Had brunch on couple of occasions. Great food, good service. The cakes are excellent and very generously sized Plan to try the afternoon teas in the future. Need to work up an appetite!


dannybuck
dannybuck

Upon entering we were greeted by a very welcoming and friendly member of staff who showed us to our table and gave us our menus. A few minutes later our drinks and cake orders were taken. Everything we orders great not cheap but its where you are i suppose. Overall very good but If I could one fault it was the toilets not great broken tiles and loose tiles in mens


Audette
Audette

Met a friend before going to the theater. Wish I went elsewhere. Food was terrible. We had gnocchi which was supposed to be pumpkin gnocchi. It was more like vegetable stock/sauce over plain shop bought gnocchi. Overpriced. There were flies all around the corner where we sat. If it wasn't for being short of time we would have walked out and gone elsewhere. Very disappointed. Voir le carte


cwg42
cwg42

Two Starters and four main Course for four came to £164,.42 with three soft drinks and one beer. Fried Calamari starter for over £10.00. We joked with the waiter as to where the Calamari was and he said under there 6 Calamari rings hidden under some sweet potato chips. The main meals (grilled Chicken breast and Braised Lamb Shank) were about £25 each. The vegan broccoli ad spinach(£19.95) had one broccoli floret and a few laves of Spinach the vegan sauce was tasty. Overall very overpriced for just about adequate quality food. There are better quality restaurants with lower prices in the area. Would never go here again.


Intrep1d123
Intrep1d123

Popped in for a coffee and sat outside amongst the fake flowers/plants adorning the café. Coffee was ok, but not the best considering the price. The ladies toilet was absolutely filthy and disgusting, as I walked to the toilet there was a guy one his mobile peeing into the ladies toilet with the door wide open, the men's toilet was out of order. I went to use the disabled loo, again another guy on the phone whilst peeing into the toilet with the door half open. The toilets and toilet floors were all saturated mess with urine and used toilet paper on the floor, no fresh toilet paper at all. I felt sick at the thought of using the toilet so refrained and went to another establishment. I compla...


meandsimon
meandsimon

My email to customer service that has, so far, been ignored. Dear Customer Service, What has happened to the standard in Caffe Concerto? I always include a trip to CC when we have visitors to our London home, it’s a sweet treat and always, previously, an exceptional experience. This past weekend I had a visitor from Ireland and brought her to the Haymarket CC after dinner in China Town. The service was excellent, the food outstanding but the visit to the restrooms left me wishing I hadn’t eaten there at all! I use the disabled toilets due to a hidden disability, the waiter seemed embarrassed as he opened the door, explaining it was the staff room as well. What it was, was extremely dirty. I... Voir le carte

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