1838 Latimer Estate

Unfortunately the bar area where we had the afternoon tea was understaffed, so the two that were on were totally rushed off their feet. The food was nice .

We made a reservation for lunch but were seated in the bar area instead. The table was low and the room was cold, which was not what we were expecting in such a beautiful setting.

The restaurant staff were efficient, polite, and attentive, but never overbearing. The chefs are well organised and delivered fantastic food, time and again throughout a very busy service.

Even though they claim on The Fork that you can make a lunch reservation, the reality is that it's only in the bar, not the restaurant, and they offer a limited bar menu. It was a wasted journey.

The website did not clearly indicate if the restaurant served lunch, so I called to confirm. The person I spoke to said they do serve lunch, so I made a reservation for my wife, her sister, and their mother. However, when they arrived, they were only offered afternoon tea. Very disappointing.

Had afternoon tea on Mother’s Day, and can confirm the restaurant is family friendly. We had a chatty 4 year old, and he’s given activity packet with colouring etc, so I do have a hour or so to myself. On the day we visit, great customer service, as the restaurant wasn’t too busy during lunch hour.

So disappointed! I took my older mother in the law as a treat after she had recently harassed her husband. Upon arrival, the entrance stages are covered in cigarette and littering. Wait for 40 minutes and was ignored by all staff so we left! Service was the worst ever. We literally sat with 3 empty teacups for 40 minutes on a drunk man who had slept on the table with his head, a wedding on the eve. Go somewhere else and don't waste your money

So disappointed! Took my elderly mother in law as a treat after recently loosing her husband. On arrival the entrance steps covered in cigarette buts and litter. Waited for 40 minutes and was ignored by all staff so we left! Service was the worst ever. We literally sat with 3 empty tea cups for 40 minutes looking at a drunk man who was asleep with his head on the table fro a wedding the previous evening. Go somewhere else and don’t waste your money

This was a special occasion for us and the location and ambience was really good. After tea and biscuits we had the full afternoon tea service which was really pleasant and service was good. A good touch was a free extra with a Happy birthday plate containing a further small cake and strawberries. A memorable occasion which we would repeat at a future time and really recommend. A slight improvement would be to give good instructions for finding the exact restaurant location within Latimer House from the car park.