"It started well, great waiter, good with chat and suggested a great red wine, starter turned up very quickly and was delightful (only I had a starter) we both order fillet steak one medium and one rare (waiter persuaded me) then it all went wrong, we waited and waited and waited some more, asked twice what was the delay told kitchen logistics, but the waiter would not go and check I am not allowed it is ordered it is ordered!! More meals served and finally went to see someone more senior, also very unhelpful with a familiar shrug.. The food turned up both steaks medium and both cold but we were starving by then. Offered a drink, but didn't want one, it ruined the evening and we will not go back they should have offered to reduce the price, but no, we were asked to pay in full."
