"Went here for dinner. Food was good, on the expensive side for what it was. Service was friendly and good, but you expect it to be when you go for dinner. Bit more upmarket place than a pub, nice environment. My only negative was the added 12.5% service charge. My absolute pet hate. What happened to tipping if you want to? I strongly object to this freedom to add it it to the bill without permission. Based on that I would not go out of my way to go back. Life is expensive enough these days without the 'presumption ' you should add a tip for the pleasure of someone taking a food and drink order and bringing it to your table. They are already being paid to do that. If it is a management thing, then increase the prices by 12.5% on the menu and be transparent about it. I object that you add it to the bill, unauthorised. You say, it 's discretionary, and you can ask for it to be removed, that puts a lot of people in an (un necessary) uncomfortable position to have to 'ask ' for it to be removed in the first place. I for one would, others would be embarrassed to do so. How about just 'not putting it there in the first place '? Just because others have started doing this does not make it right."
