St. Helens
Inglenook Farm

Inglenook Farm

Moss Nook Lane, St. Helens, United Kingdom

Cafés • Coffee • Seafood • Ice Cream


"Got to the farm with friends and our kids for a lovely day out and was very disappointing. There were hardly any animals for the kids to see on comparison to the greenslate farm in billinge we went to a few days ago. Then we...went to the cafe as it was very hot to get some lunch and ice cream for the kids. Got told no ice cream so we said jokingly ok well do you have done sort drinks with ice, that will do us and got told no we don't do ice. Strange. But anyway we sat down for lunch and ordered food and drinks. First bad sign was the dirty cup they tried to give my friend which still had coffee in it from the last person who had drank it, and the fact they assumed I didn't want milk in my tea so I had to share my boyfriend's. Anyway 40 mins later we are still waiting for our food despite asking about it twice. The food was two bowls of chips, a breakfast barm and I got mushroom stroganoff off the specials board, noone of which should take that long. That prompted my friend who had been waiting 40 mins for two bowls of chips for her and her daughter to complain. The lady who was very lovely then apologised and said it was because they are very busy, and gave us a free soft drink each. Had they been the end we would have been satisfied with this remedy as she had gone out her way for us. However when the food did come we were again upset. My boyfriend's barm was slightly burned, the chips were actually fries that tastes of chip fat and worst of all the mushroom stroganoff that i paid £7 for was actually a very very small bowl of mushrooms in a bit of a liquid sauce. And a small bread roll with no butter.i am not exaggerating that was it. Not even a bit of an onion or rice or anything. Me and my fella only had £20 for the whole weekend and it was just wasted and I hadn't seen my friend for a long time so was really embarrassed that everyone was complaining even her five old daughter. I have to say as well the lady I mentioned before was lovely the whole way through and seemed sad we had a bad experience. However the other waitress had a bit of an attitude as well which is terrible. My boyfriend asked this one, excuse me, that's not stroganoff, it's a bowl of mushrooms. She replied with did it not have a sauce I should go into the business of seeking mushrooms and water for seven quid I would make a killing. Don't remember the last time I've been that upset with somewhere I have been compelled to leave a bad review."

The Glass Horse

The Glass Horse

80 Sherdley Road, St. Helens, United Kingdom

Steak • Curry • Cheese • Chicken


"Nice food, but clientèle were undesirable. 1pm on a Friday supping pints, swearing and being loud doesn't attract customers, and increases the chances of no return. Need to sort out the sticky tables too. Staff are great though. Sunday 14th July. Euro Final Day so every table was reserved. However instead of putting us (party of four today somewhere quiet, they put us (literally on top of another party (of 12 . Huge place, literally empty and stuck us all together. Bizarre. And the other party were unbelievably loud. Atmosphere was drab. Every single screen was displaying darts re-runs from the 1990's whilst the Wimbledon final was being played. Again, bizarre! The food was fine and arrived quickly as it was quiet. Lots of it too. I had a quadruple burger which was simply huge if a little bland with the dressing! My wife had the Sunday roast which looked lovely. The carvery area has gone (why? so it came as they saw it and extras such as cauliflower cheese are now an extra. On ordering, I was challenged for purchasing two bottles of cider for our eldest. He's 21. I've never, ever been challenged for purchasing an alcoholic drink for another prior to this, as I'd mark myself down as a poor parent by feeding alcohol to an underage child. Not content with challenging my ethics, they asked to see him which meant walking all the way back to the cramped corner and embarrassingly request his presence before walking him back. They then didn't ask to see his identification. I was nonplussed by this (but not angry as I asked if they'd challenge me if I drank six pints with my meal, then left and got into my car to drive home, and they said of course not. Seems morals and ethics may be left at the door under certain circumstances. Facilities and kid friendliness is still top notch, but another frustrating trip there with what happened at the start, and being lumped with a very large noisy party when there were empty tables everywhere. Really nice to get out, but I don't think I'll be returning any time soon."