Rochdale
The Sandbrook

The Sandbrook

Sandbrook Park, Sandbrook Way, OL11 1RY, Rochdale, United Kingdom

Pub • Pizza • Seafood • British


"Let’s start with us walking through the door, wasn’t greeted properly at all by bar staff and told to just “sit over there” we had booked this in advance as well. Didn’t ask for name and wasn’t told how to order food had to figure that out ourselves. So eventually ordered and 10 mins later we got our drinks when they did arrive the drinks tray was left on our table with us by a male waiter. 25mins for our starters to come out after our drinks, we ordered 2 halloumi fries which comes with sweet chilli sauce, sauce was no where to be seen but at this point our male waiter had just disappeared. I have to mention ellice looked like the only person working that night you had bar staff talking doing nothing whilst ellice runs around. Our main meal finally came 20 mins after the starter my food coming first chips being stone cold and burger being warm my partner and brother had to wait an extra 5/10 mins for there’s, I told ellice about my chips and she said she could sort them for me and she’s really sorry I just stated it’s okay my burger will be cold by the time, again she was the only one around doing anything. we wanted dessert but had to order whilst eating main because of last orders, that wouldn’t of been the case if food was on time… dessert finally came and my sticky toffee pudding was hot and lovely yet the custard surrounding it had a skin on it as soon as it came out like it had been sitting there. Overall didn’t have a great experience but well done to ellice she did amazing for us so Thankyou."

The Sir Winston Churchill Harvester

The Sir Winston Churchill Harvester

Bury Road, Rochdale OL11 5HW, United Kingdom

Pub • Steak • Pasta • British


"My first visit to the Sir Winston Churchill Harvester, has been outstanding. From the minute you walk in, you are greeted by attentive staff (Noriel and Danielle) even when their busy! Outstanding Efforts and customer care were made by Noriel, a member of staff whom is very efficient and caring towards my mum having severe walking difficulties; finding a suitable booth near the disabled toilet. Throughout the entire meal, Noriel was very helpful and nothing was too much! Given we had just arrived from Christie’s hospital both hungry and tired it was a very enjoyable meal coupled with excellent customer care. The food was excellent. Mum had fish and mash and the rest of the party had sirloin steak which was cooked to perfection! Richard the Manager also provided a free dessert as it was a birthday occasion the chocolate fudge cake was delicious! An outstanding evening. Since my recent first visit, we are now regular visitors. Jenny the Manager provides excellent customer care and has dealt with any issues swiftly and effectively. Dale and Richard also part of the management team, have both been making sure that our seating requirements are met and my disabled mum is comfortable and the food has met her dietary requirements. Nothing is ever too much trouble and they are all lovely staff! Every visitor has been consistent, enjoyable and is worth the visit. Unfortunately this is not the case with Derby Pool Harvester in New Brighton which could learn from the management of the Sir Winston Churchill in Rochdale. Their service levels, standard of food and customer care and efficiency is not on par with the Sir Winston Churchill Harvester in Rochdale. Well done, Sir Winston Churchill Harvester, you are definitely my favourite Harvester so far!"