"The food was delicious, but the service was the worst I have ever experienced! We made a reservation for a child's 4th birthday party at least 3 days in advance and provided our food orders from the main and set menu at the time of booking. We all arrived on time at 6:00pm, as it was the earliest everyone could make it. After waiting 30 minutes, we were told that they couldn't provide any of the desserts that we had pre-ordered from the set menu because they hadn't ordered the necessary ingredients. We were asked to choose from the main menu instead. We then waited for just under an hour, having to ask multiple times when the food would be ready as the children were hungry and it was past their bedtime. Finally, the food started to arrive, with a 10-minute gap between the first and last dish. They also brought out 5 children's meals instead of 4 and forgot about one of the adult meals, which had to be cooked last minute. We had to request for the table to be cleared and desserts to be served once we had finished, as they left our plates sitting for another 15 minutes after we were done with the first course. Eventually, the desserts were served, but there was a debate about the bill. They offered to reduce it by 10%, but were charging more for the desserts from the main menu. After further discussion, we agreed on a final amount and left. Overall, it was a complete disaster."
