Hillingdon

Hillingdon, une zone résidentielle verdoyante dans l'ouest de Londres, offre un mélange de plats britanniques traditionnels comme le fish and chips et de cuisine indienne, reflétant sa diversité culturelle.

Vivre

Vivre

Sofitel London Heathrow Terminal 5, TW6 2GD, Hillingdon, United Kingdom

Cafés • Seafood • European • Fast Food


"We had booked a table for 7.30 pm dinner and after waiting in line we’re shown to a table. The table next to us was very very loud and discussing business on a Saturday night. We could not hear each other above their din. After 30 minutes a waiter came to take our order and we asked for a quieter table. We were told to walk outside to the terrace. Essentially this is an area in the thoroughfare of the hotel (inside) behind a wooden low fence. After another 20 minutes I went to find a waiter who said he would come out to take our order. After another 10 minutes I went and found another server. The waiter I had seen before recognised me and hit his hand on his head and came out to us. The starter was delicious but we had to chase up the bottle of wine and never got our glasses of water. When the main course was delivered by a lady she said “Bon appetit” but we said we couldn’t eat without cutlery. She promised us some but we never saw her again. After 5 minutes my husband went and found cutlery because his fish and chips were getting cold. My shepherds pie was tasteless, lots of potato and a thin layer of lamb in a watery tasteless gravy. Nobody ever came back to check on us. They add a discretionary 12.5% tip for a service charge which I didn’t think they deserved so we took the bill to the desk and told the manager of our experience. He blames the management for trying to reduce staff and told us it was our own fault because we voted for Brexit. I pointed out to him I didn’t. He said it is like that every night. He removed the service charge and 20% off the food which was fair but next time I stay at the Sofitel I will bring a picnic and save a pot of money and disappointment."

Yaprak

Yaprak

180 Field End Road, HA5 1RF, Hillingdon, United Kingdom

Grill • Turkish • Vegetarian • Mediterranean


"Today I went with a good friend to celebrate something special for us and my friend had a pushchair for the little one. The food was delicious but the staff both of them had a bad attitude that made us stressed and not enjoying the food. It is a real shame as the restaurant looked beautiful. The man almost sprayed the cleaning product on the little one face and the woman, when brought the second plate with a bossy tone of voice, demanded my friend to move the pushchair as she did not have the space to settle the table close to us. I was shocked by her attitude and tone of voice. My friend offered to take the plates from her hands and help her but she refused and asked again for my friend to move the pushchair with a demanding tone of voice. I told her that her attitude was wrong and the way she was saying it to my friend was not acceptable. I asked for the manager and she said that she was the manager, but my friend, who is a constant customer, told me that was for the first time when saw her in that restaurant. My friend asked her nicely where to put the pushchair as there was no space in the restaurant for it and her answer was that it did not matter where to put it, it was okay as is simply realized that where we parked it was the most indicated place. I explained again to her that the way she was behaving was wrong as, at the time, only 3 tables were occupied and the restaurant was empty, so it was not common sense to be rude to my friend. I told her that was the last time would see me in that restaurant and that it was a real shame because she did not realise that her salary and the business could suffer because of her rude attitude"

Mari Masala

Mari Masala

50 The Broadway, HA6 1NZ, Hillingdon, United Kingdom

Halal • Indian • Barbecue • Vegetarian


"I ordered from here because the reviews on Just eat were very good. Ordered two curries,naan,rice and some starters for myself and my wife. The delivery came quickly in about minutes which was impressive but there was no naan in the bag. Like any...customer I called the restaurant and asked them to send me a naan, after putting me on hold and speaking to his staff he kept telling me to look for a white foil bag which the naan was in but I had already told him several times that there was no naan in the bag. After a while of back and fourth he sent me another naan . Half way through my meal I got a phone call from the restaurant manager and he tells me I've checked the CCTV footage and the naan was in the bag I was mortified by the level of customer service and the fact that he called me half way through my meal just to try and cover up his mistake. I paused for a moment after he said all of this on the phone and as I was about to respond he just hung up the phone. I can understand a restaurant getting an order wrong or forgetting to deliver something but to call me twice and just be rude and condescending about the situation is unforgiveable. The thing that annoys me the most is that we actually enjoyed the food but the service is terrible. I now understand why it's just a takeaway place, because if it was a restaurant they would get a lot if dissatisfied customers."

Javitri

Javitri

112 High Street, Hillingdon, United Kingdom

Cafés • Pizza • Indian • Seafood


"Went for unannounced meal for 2 Wed 30 Dec. Arrived 6.20 and were seated nicely. Two couples were already being served at two different tables. A waiteress took our drinks order, a glass house red and a small bottle of cobra. A waiter brought these quite quickly. Later another waiter took our starter order. We were asked if we wanted poppadoms. We said we would like to order the tandoori mixed grill. The menu stated it came with one plain naan, so we looked forward to that as we like some naan bread with starters. The mixed grill arrived in good time sizzling on a bed of onions. A little too well heated hot plate as most of the onions had got burnt. However the waiter asked if we would like the naan now or with the main course. This was wrong as we now had to wait a further 4 minutes before the naan arrived when it clearly stated the naan is part of the mixed grill. The mixed grill was a bit of poor show, one sheek kebab with little flavour, one piece of lamb tikka, 2 pieces chicken tikka, one full side of marinated chicken breast. Overall it was just okay. We shared the starter. We had to obtain a waiters attention after we had finished the starter to order the main course, a karhi bhindi and a karhi chicken (with peppers and onions and tomatoes) and 2 garlic naans. We also clearly asked for two glasses of tap water no ice in both. The food arrived in good time. No water though. So we asked again. One glass of water with ice was brought. We corrected the waitress and she brought 2 glasses of water with no ice. The karhi bindi was excellent and full of flavour. The karhi chicken was just sauce, chuncks of onions and even chunkier chicken pieces, which could have been cut into smaller piecea and there was no sign of tomatoes or peppers (I presume these must have been blended intonthe sauce. Taste was good, and the food was served hot. Spice was just right for what we ordered. Another glass of wine was ordered and arrived. The bill was good, with an (discretional 10% already applied).we settled with £50. We were offered complimentary baileys, and had a chat with the manager on duty. Overall some improvements could make this a desirable restaurant."