Havant
Barley Mow

Barley Mow

United Kingdom, PO11 0EA, Havant

Meat • Pizza • Drinks • British


"We visited the pub on 25/10 for food. We ordered our food straightaway along with a starter. The starter was out within 20 mins. We then waited and waited for our food. We noticed another couple who arrived at least half hour after us get their food before us. I went to query this after waiting over an hour since we ordered.I spoke to a young girl with coloured hair who was full of attitude. Firstly she questioned if we had actually ordered food?. I advised we had and it was her that had served us and showed her the receipt. She then went to the kitchen to find out where our food was. Considering the pub was very quiet she left me for over 5 mins. When she was on her way back she spoke across the bar to a colleague, was distracted by a dog in the pub, commenting she had not stroked it. She then began wiping down the side before coming back to me advising our food would be with us soon, no apologies were given. The manager came over to us who was very polite offered free desert of which we accepted. My wife went to the bar to order our desert noting the managers offer. She was really questioned again with attitude by the young lady and even rolled her eyes at my wife when my wife corrected her. Both my wife and me are very patient but this got us very angry. I would not recommend this pub at all. They need to seriously work on their customer service skills, or rather the young lady who served us does We had delays the year before when we visited but a full apology was given and a partial refund given of which was accepted. We will not be returning to this pub again."

Jr's Diner

Jr's Diner

11 Rails Lane, Havant, United Kingdom, PO11

Cafe • Fish • Coffee • British


"Thought we would pop in here for lunch yesterday (31/8/16) as menu looked nice and seemed to be a fair few people in there. Well, never again. I have NEVER written a negative review on her before, but feel so strongly about this that here I am.........Customer service was awful, bordering on rude. First item I ordered was a jacket potato with cheese. Only to be informed they have run out of cheese. Um, really!? Ok. Should have run out then. Ended up with a reasonable ham sandwich, reasonable plate of fish, chips and mushy peas. Which is where the word reasonable ended. Chicken nuggets for my daughter weren't hot, just about warm. Sent them back, returned plate 5 minutes later..... 1st nugget my daughter broke open, hot and steaming.......next one actually almost FROZEN still in the middle. Hello, food poisoning anyone?! I took them back again and got shrugged at. Man who was serving had nothing better than a shrug and the woman in the kitchen came and joined in the shrugging and excuses. On top of this, the cheeseburger I ordered was served lukewarm, which rather stupidly, I was just going to leave, rather than make a fuss. Cook informed me it was fine, as they use probes to check temperatures!!!!!!I'm afraid the return of undercooked almost raw chicken nuggets served to my 9 year old daughter rather tipped me over the edge and I demanded my money back for those 2 meals. Should have got the log back I feel in hindsight, all things considered. Oh, and having being told they had no cheese when I ordered the aforementioned jacket potato, my undercooked burger came with a heap of grated cheese on it! So, awful service, shrugs, lies and excuses for the appalling food which was a serious food poisoning risk and a half refund. Do not visit here. Disgusted by the experience and I am generally easy going and never complain. My husband and i worked in catering for many years and it amazes us that this place hasn't been shut down. Unless we just hit them on a very bad day, in which case this review should serve as a wake up call."