"I very rarely leave reviews for establishments within my work Home area. But I have to make an exception here because of the horrible experience I have recently had from Wasabi (St Pauls). So a few weeks ago, I decided to go wasabi for lunch as I really fancied sushi. I purchased my sushi meal and consumed it at my office desk. Within an hour or 2 of eating, I started to feel ill. I ended up having to go to the toilets at work where I began to vomit. I told my boss I feel bad and I needed to go home. So I began my hour commute home while I was getting worse by the second. Half way through my train journey, I was forced to get off my train where I immediately threw up everywhere on the platform in front of everyone at Finchley Road during rush hour (picture attached). It was a very traumatic experience to say the least. I then had to wait around in Finchley Road Station for an hour or so before I felt confident enough to jump back on a train because I was still feeling sick. Eventually, I took the risk and got on the train home while praying that I don't vomit on the train. By the time I got home I was dead. Anyway, next day I felt much better but not 100%. Now this is where its worse. I reached out to wasabi on their Facebook page and explained my experience to them, to which they replied back asking me to email them. So I did. I was then asked to fill out a food poisoning form which took me about 15 minutes to fill in because they wanted so much information (including food I consumed 72 hours ago, where I've been the past few days, etc). Anyway I filled this out reluctantly and sent it back. They eventually reviewed it after 3 weeks and they sent me back a conclusion report outlining the fact they had investigated my case and everything was fine with the food, so you probably got ill from something or someone else, thanks for your custom and goodbye. That's essentially what they said to me. So I suffered illness from their food and they refused to take any blame. I have never ever been food poisoned like this. I eat food from all over the world and I'm always fine and I rarely get ill. Its just their attitude from not caring and not taking any blame or having any sense of duty which has really annoyed me and hence why I am writing this review and sharing my experience. Not even a refund was offered. Just a sorry but you probably got it from somewhere else message. It's safe to say I will never ever eat from wasabi again and I have echoed the same feelings with all my friends and family. Due to my experience, I am unable to eat sushi for a while as it still makes me feel nauseous. If you feel you have to eat from here, then please eat with caution. Myself, my friends and family will never be eating at wasabi ever again."
