"From the moment we entered the restaurant/cafe, the service was disappointing. It was unclear whether we were supposed to seat ourselves or wait for a staff member to assist us. Once we did sit down, the staff member greeted us with a rude demeanor that made us feel quite uncomfortable. If I hadn't had my young daughter with me, who was eagerly looking forward to her hot chocolate, we would have left immediately! When we were finally asked if we were ready to order, we were informed that coffee wasn't available that day. The cake we ordered was heavy and clearly not freshly baked on the premises. When I went to pay the bill, I shared my concerns about the service I received, but the staff just looked at me rudely and said, "I'm sorry about that." It's truly unfortunate that a museum would have such rude and inconsiderate staff members. We will not be returning. Food: 1, Service: 1, Atmosphere: 1."
