"Only one person take the orders, meaning, you have to wait for a loooong time (in our case 27 minutes to order. We were not the only ones suffering the bottle neck, other tables were complaining. I had to listen to the person in charge of taking the order (I 'll call him The Boss that I need to wait for everyone seated before me to order even if I was ready to order and the rest were still reading the menu. I almost went table by table begging customers to please order because I had to wait until they did before I could. Orders are written down in a piece of paper by the Boss and then he has to to walk really fast to the kitchen and handle every single order (if you wonder, aside from The Boss there are 2 other waitressed . In the 21st century, with automated systems working amazing, you have a person running like mad and controlling the orders in a piece of paper. On top of that, The Boss is the only one that can bill you and serving the wine. We decided to only order one dish, we didn 't want to wait forever for the food. Imagine if you have to order more than one dish... bring your pillow. Everyone else in the restaurant got bread, we didn 't. We never asked for it either, after 27 minutes, we were beyond annoyed. The pizza was good. Nothing outstanding but good. You need to be fair and if the food was good, you need to say it. Best part of the night: they have the prize to the best tiramisu according to Restaurant Guru (or so it says their website . Fantastic, we love tiramisu... except they make only 8 servings per night. We found out this when we went to order the dessert. Of course the 8 pieces flew way before we could order any. The explanation is that they want to serve each tiramisu freshly made each day... makes sense no? In a restaurant of at least 40 customers per night, fully booked every night (number 1 in TripAdvisor , with the prize to the best tiramisu, you only make 8 servings and then you create a contest called Good luck getting one . Did I leave any tip? No, I didn 't. It took me more than 1 hour to eat a pizza and I couldn 't order a dessert (only one piece of cake left and one creme brûlée for all customers . Will I return? Of course not. Food can be nice, but if your service is poor and you don 't have the dishes your customers want (tiramisu , then there are other places. It 's a shame is my last night or I would have gone each night for the next few days right at opening and bought all the 8 Tiramisú servings, then open a stand in front of the restaurant with a tag saying Rare Edition Tiramisu: 1 of 8 handcrafted special wining prize Tiramisu. Only here and sell each piece at at least double the price I bought them for. That 's called cornering the market not to mention that you work for 10-15 minutes (perhaps less to sell all 8 pieces and make 100% profit."
