"Hi. As I have said before, I only take the time to write a review so that I can share my honest opinions in an attempt to help others. I always give honest opinion be it good or bad. Last Friday evening I ordered a takeaway for five people, via Go Eat service. I was estimated a 40 minute wait, which is about right for a Friday night It now goes down hill from here 1 I only give one star because the system won’t accept zero stars, so my single award is for a reasonably good menu on offer. 2 When my food was 1 hour overdue, I tried several times to call the restaurant. 3 At 90 minutes late my wife finally got a response. My wife explained how late our food was enquiring if we had been overlooked. The very very rude person barked at my wife that they were very busy. My wife tried to get a word in saying that 90 minutes late was unacceptable and started to request a refund, the angry reply continued saying that any issue was with Just Eat and our food had just left the shop, the phone was then put down not allowing my wife to speak any further. Whilst filling in the complaint process on Just Eat our food arrived. That was quite encouraging as we are just over a mile from the shop. 4 I think it’s fair to say that all of our food was poor. It was cold Luke Warm , with only my Roti being hot, all portions were very small indeed. I am using other local restaurants as comparison of portion size. E G we always have the same debate 1 portion of chips or 2, knowing that we each will have some as with the rice. Always we end up saving the second portion until later untouched or only a handful taken. With that in mind this delivery, putting both portions of chips together was roughly 2/3 size of others. Plus I have never seen s potion of rice arrive that isn’t bursting out of the foil container when opened. This one was only just touching the lid as it was heaped up in the middle, presumably where the ladle finished tipping its contents. Finally, I will point out that this is the second time we have used this restaurant, with very similar results previously’ particularly late and Luke warm. I didn’t complain or review them as I like to give the benefit of the doubt. This occasion the sheer rudeness of staff on the phone has prompted my review. Also, you should know I am writing this 5 days later , so it is not ‘knee Jerk’. As an aside my daughter also complained to Just Eat requesting a refund and neither she or my wife have not received any reply. I advise choosing another option for your take away food."
