Cafés • Diners • Seafood • British
"SHOCKING TREATMENT Booked table for 6.45, arrived and Bistro empty. Ordered our drinks from the bar and told a man behind the bar that we had booked a table for 6.45. He said that we had not booked as not on the list. And even if we had there was a coach party in the restaurant and there was a 60 minute wait before we could order any food as tge kitchen was very busy. He went to the office to check if we had booked and in the meantime I showed him the email confirmation. When eventually he found our booking he said we should have been told there was a wait for food. We found the staff to be rude and not abit helpful so we left and went elsewhere. When we booked there were many time slots available to us. Obviously they give priority to coach parties over the Bistro and can not cope with catering for both. I did email the hotel and they basically said they do cater for coach parties before other people in their restaurant and bistro. Would never go there again."
