Zizzi Hull - Menu

Unit 50A St. Stephens 110 Ferensway, HU2 8LN, Kingston upon Hull, City of, United Kingdom

🛍 Pizza, Vegan, Italian, Vegetarian

4.1 💬 2106 Avis
Zizzi Hull

Téléphone: +441482215770

Adresse: Unit 50A St. Stephens 110 Ferensway, HU2 8LN, Kingston upon Hull, City of, United Kingdom

Ville: Kingston upon Hull, City of

Plats: 35

Avis: 2106

Site Web: http://www.zizzi.co.uk/italian/restaurants/hull

"I usually don't write reviews, but I felt compelled to share my experience tonight. The restaurant was not even half full, yet the mistreatment we faced was inexcusable. What should have been a pleasant family dinner turned into a complete disaster. We regretted coming here and we will never be back. If you enjoy being served by rude waitresses and having your meal ruined, then this is the place for you! Despite requesting all our food to come out together, it arrived sporadically, leaving the kids frustrated. We asked for sauces that never arrived, and when we complained, we were accused of lying. Our drink orders were mixed up, and despite asking multiple times, they never came. Our table was never cleared throughout our ordeal. Additionally, one of our party members got burnt when using the mother and baby changing unit due to scalding hot water coming out of the tap with no warning signs. The waiter dismissed our concerns until we showed her the injury. The waitresses we dealt with were incredibly rude and unprofessional, even pretending to be the manager. We were provided with a form to fill out for the injury, but were left waiting for over 20 minutes with no resolution in sight. Our plans to go to the cinema were ruined, and the kids were left disappointed. We were appalled by the lack of customer service and will not be returning. Overall, a horrific experience that could have been easily avoided with a simple apology."

Aaron Aaron

Friendly staff, delicious food and excellent service! Ideal for a relaxing family get-together! Thank-you!

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Avis

Sonia
Sonia

The food was fantastic and we had a wonderful evening! Despite being very busy, the staff worked tirelessly. Our server, Sophie, provided excellent service and deserves special recognition. We will definitely be returning!


Matthew
Matthew

I would like to thank the entire staff for helping to make my son's 18th birthday celebration so memorable. He and his friends had a fantastic evening with delicious food and great service. I highly recommend trying the cocktails.


Charley
Charley

The food was lovely, and the service was extremely quick. The portions were a bit small for the price but it was delicious so you’re paying for quality. Our server, Sophie, was also lovely and very friendly and welcoming as soon as we walked in.


Alison
Alison

We have previously visited this Zizzi restaurant to celebrate special occasions and we always enjoyed the whole experience so today we decided to visit again as it was my turn to cook! We were not disappointed with young James providing exceptional service complimenting the great food and a lovely cool window table. Despite it being busy James and the other staff provided exceptional service with a smile Thank you and yes we will be returning again


Kaiyraah
Kaiyraah

Lovely food here as always, the staff were great at making sure we had everything we needed and were very helpful in suggesting something for my grandma to eat, as she could not make a decision. My grandad ate all her food and was really pleased with the food and service. There was 9 of us in total, 2 children and 2 disabled wheelchair users. The staff made sure we had plenty of room and made our evening feel special. Thanks to all the team at Zizzi Hull!! 5


Alayna
Alayna

So dissapoint! We was ordering 1 pizza and for daughter Zizi Bambini. For drink we was waiting not too long. But for 1 starter 30min and pizza more 1h. Daughter was waiting another 1h for desserts 2 scoops of Vanilia. More 2h spend there. So dissapoint! Wasnt too many people! Waiters was doing everything else but served us. On diffrent table people was finish to eat as well all dirty plates still was on table. And they bring them another food! First time in Zizzi and last. Not recommend! At all.. italian restaurant? That was not even close to call italian! On our table we had soo clean light! Disgusting!


Lizzie
Lizzie

Dishonest manager Nick at Zizzi Hull/St Stephens. Not impressed. Specifically asked a staff member about using Tesco vouchers for the meal deal menu before ordering from this menu and was told it was fine. Also asked another staff member about using Tesco vouchers when I first entered the restaurant, and they said 'just use your vouchers when paying '. Nothing about special menus and exempted items etc etc. Manager point blank refused to accept the vouchers for the 4 meal deals we had ordered, and physically split the order into separate bits (even though the separately ordered items are a larger item), and we had to pay for these items. We simply would not have ordered the meal deal if they...


Grace
Grace

I was a regular customer at zizzi, but i wont be going there anymore! I ordered the cheesy garlic bread and the campagne rustica pizza which comes with pepperoni ham and mushrooms. I don’t like pepperoni so i ordered it without. Our food finally arrived and i received a spicy chicken and mushroom pizza. I said to one of the staff members that i did not order this and i was told that they would remake it for me. The cheesy garlic bread had an option to have balsamic onions or without balsamic onions. I ordered it without balsamic onions and it came with balsamic onions. My pizza then came stone cold with bits of spicy chicken still on it. I then realized that the chef has just picked the chic...


Clare
Clare

I usually don't write reviews, but I felt compelled to share my experience tonight. The restaurant was not even half full, yet the mistreatment we faced was inexcusable. What should have been a pleasant family dinner turned into a complete disaster. We regretted coming here and we will never be back. If you enjoy being served by rude waitresses and having your meal ruined, then this is the place for you! Despite requesting all our food to come out together, it arrived sporadically, leaving the kids frustrated. We asked for sauces that never arrived, and when we complained, we were accused of lying. Our drink orders were mixed up, and despite asking multiple times, they never came. Our table...

Kingston upon Hull, City of

Kingston upon Hull, City of

Kingston upon Hull, connu pour sa riche histoire maritime, propose des plats traditionnels comme les galettes de Hull et le poisson-frites enrobé d'épices à chips, reflétant son patrimoine côtier et ses saveurs locales.

Catégories

  • Pizza Plongez dans nos pizzas parfaitement cuites, élaborées avec de la pâte étirée à la main, une sauce tomate riche et un mélange de fromages gourmets. Chaque tranche éclate de garnitures fraîches, garantissant une bouchée délicieuse à chaque fois.
  • Vegan Régalez-vous avec notre menu végétalien, offrant une sélection vibrante de plats à base de plantes élaborés avec des ingrédients frais et de saison. Savourez des repas savoureux qui sont aussi nourrissants que délicieux.
  • Italian Savourez les saveurs riches et diversifiées d'Italie avec notre menu, proposant des pâtes classiques, des risottos savoureux et des plats traditionnels de viande et de fruits de mer, tous élaborés avec des ingrédients authentiques et de la passion. Buon appetito !
  • Vegetarian Régalez-vous de notre collection vibrante de plats végétariens, élaborés avec les légumes les plus frais, des saveurs riches et des épices savoureuses. Savourez une assiette saine et délicieuse qui célèbre les meilleurs ingrédients de la nature.

Commodités

  • Amex
  • Takeout
  • Seating
  • Delivery

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"Decided to go for a nice lunch out as weather was nice, walked into restaurant which was freezing (colder than what it was out side), we were seated directly in front of the open door and the draft was so cold. I asked for the door to be shut, I was told they can’t shut the door and we were told to move to the table behind, which was still in line with the door, defeating the object of moving. I asked to sit in the corner of the restaurant and was told no as it had to be a table of 2 we were seated at. I asked another member of staff to shut the door and they said no because it is too hot for the members of staff who were “running” around, even though it was really quiet. I explained that i don’t want to eat in a freezing cold restaurant that’s drafty as my food will get cold. I was told to put my jacket on by a member of staff, which had an extremely rude tone to it , and also why would I want to sit and eat a meal with my jacket on? She said if we don’t want to be cold, we can go eat elsewhere and gave us 5 minutes decide whether we wanted to order food. By the time They brought our drinks over, we said we were going to leave, they asked us to pay for our drinks that we hadn’t touched, we declined due to the staff failing to accommodate to us and being rude. The fact they would rather us leave than simply close the door or move us to a different table is disgusting and I felt that because I am a young person, they felt like they could belittle me. This is a real shame as the food and drinks here are really nice, but I’m not going to give my money to a restaurant who only accommodate to their staffs needs and not the customers. They could’ve easily shut the door or moved us out of line with the door, absolutely ridiculous and awful service."