Wagamama - Menu

London Designer Outlet, Wembley, London, HA90FD, NW4 3FP, United Kingdom

🛍 Ramen, Chicken, Noodles, Japanese

3.9 💬 1610 Avis
Wagamama

Téléphone: +442087952597,+442082022666

Adresse: London Designer Outlet, Wembley, London, HA90FD, NW4 3FP, United Kingdom

Ville: London

Plats: 35

Avis: 1610

Site Web: https://www.wagamama.com/restaurants/london/brent-cross

"We have just tried to visit Wagamama in Brent Cross. After standing at the doorway for in excess of 10 minutes without being acknowledged by any passing staff, we politely asked a passing waiter if anyone was seating people. The waiter (Marius) very rudely proceeded to roll his eyes and state “I’m not a host, we have 2 floor staff working, if you don’t want to wait you can go online and complain” we pointed out that his attitude wasn’t great and we were simply asking if anyone was seating people. He shrugged his shoulders and again told us to go online and complain. We asked to speak to the manager. He simply said “she’s busy and is working on the bar” and then walked off ignoring us. One of my companions walked through the restaurant herself to approach the manager. She was met with the same blasé and dismissive tone and couldn’t care less about the way her staff member had just spoken to us and even rolled her eyes at her. This is the same manager who rather than speak to the customers who had been queuing to enter the restaurant, decided to take the time to speak to a gentleman saying he needed a quote for his journalism assignment, thus resulting in Several people leaving in favour of Another venue (where they were actually serving people) After working for Mitchell’s and butler’s hospitality myself for over 15 years, this was probably one of the worst customer service experience I have personally experienced. I understand when venues are short staffed, however, this really is a poor management foresight, it is not an excuse to be rude to potential customers. With the current cost of living crisis, perhaps your manager would do well to remember that eating out is a luxury for people and when someone chooses to spend their money in their venue, they do not deserve to be treated so rudely when simply asking a polite question."

Molly Molly

I've eaten at this particular branch of Wagamama many times over recent years.

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Avis

Brenda
Brenda

Awful service. Extremely unhelpful and unprofessional staff. Just a very unpleasant dining experience overall.


George
George

I had a simple lunch. Pork Ramen and a lemonade The Ramen was huge and pretty goodThe service was averageWagamama has a definite chain feel now.


Jasmine
Jasmine

I'm gonna rate the Chicken Katsu curry as it's what I usually get. The best thing on the menu surely! I've tried the udom noodles and other rice dishes


Pas2030
Pas2030

Apprently when you go to wagamama they charge a service charge on top of your food which cannot be taken off. The staff member and manager were not able to explain why and the service was rubish. Over priced and then charge a service charge which cannot be taken off.


Jacqui
Jacqui

We love the food here, but sadly won’t be returning to the Brent Cross branch. Not enough staff serving tables which the Manager agreed with. Didn’t expect a waitress to put her hand up to me to stop me talking further, when trying to ask for water. Hopeless service, food average.


msugarm
msugarm

A quick visit to the shopping centre so we joined a short queue for lunch Relatively quickly shown to a table( still dont understand why the bench seats dont have backs to them for some comfort We ordered 2 chicken noodle dishes one spicy and one non spice and some dumplings the food was very freshly prepared but I struggled to find any chicken of substance in mine but my wife's was fine The dumplings arrived when we were virtually finished eating so the manageress removed the cost of them from the bill so fair play to her although we didn't eat them fine for what it is a tasty quickish refreshment


clevettec2022
clevettec2022

From the Brent Cross restaurant, I ordered via Deliveroo, Boxing Day at 12:00, Yaki Soba Chicken and Prawn, Duck Gyoza and Chilli Squid. Cost me over £30 and therefore is a treat. The meal was cold and the order had taken 47 minutes. The Yaki Soba was ok as could be heated in the microwave and had good flavour and was clearly freshly cooked. However, both side dishes were definitely not fresh and had probably been left from Christmas Eve. Both side dishes were hard, rubbery and was not edible. This is not the first time I have had issues with the quality of the food, but this is far the worst and I feel very hard done by having spent this kind of money. They would not dare serve that to me h...


703adamt
703adamt

Popped in to wagamamas in Brent Cross shopping centre for a bite to eat whilst shopping, we were seated and served by a short girl called Brenda, she was really helpful and attentive. You could see she was working really hard and had a lot of tables to deal with. Food was amazing as always with my experiences at wagamamas restaurants. There is one thing I have to say, the manager was dreadful, she was called Tyna (I think I’ve spelt that correctly). She was stomping around shouting at staff over tables, one time it felt as though she was shouting right into my ear. She was screaming at the kitchen staff in front of the whole restaurant, and all she was actually doing was pacing up and down t...


Pam
Pam

We have just tried to visit Wagamama in Brent Cross. After standing at the doorway for in excess of 10 minutes without being acknowledged by any passing staff, we politely asked a passing waiter if anyone was seating people. The waiter (Marius) very rudely proceeded to roll his eyes and state “I’m not a host, we have 2 floor staff working, if you don’t want to wait you can go online and complain” we pointed out that his attitude wasn’t great and we were simply asking if anyone was seating people. He shrugged his shoulders and again told us to go online and complain. We asked to speak to the manager. He simply said “she’s busy and is working on the bar” and then walked off ignoring us. One of...

Catégories

  • Ramen Une soupe de nouilles japonaise savoureuse où des nouilles de blé moelleuses nagent dans un bouillon riche et savoureux ; garnie d'une variété de garnitures comme de la viande tendre, des légumes et un œuf mollet pour un plat réconfortant.
  • Chicken Succulents et savoureux, nos plats de poulet sont élaborés avec de la viande tendre, des assaisonnements savoureux et diverses inspirations culinaires. Profitez d'une délicieuse variété qui saura satisfaire tous les palais.
  • Noodles Savourez une variété de plats de nouilles, cuisinés à la perfection avec des saveurs authentiques et des bouillons riches et savoureux. Du piquant et acidulé au doux et parfumé, nos propositions de nouilles promettent une aventure culinaire délicieuse pour chaque palais.
  • Japanese Savourez l'essence du Japon avec notre sélection de sushis frais, de ramen savoureux et de sashimi délicat. Chaque plat reflète des techniques et des ingrédients authentiques, offrant un véritable goût de l'art culinaire japonais.

Commodités

  • Seating
  • Delivery
  • Serves Alcohol
  • Vegetarian Friendly

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