Toby Carvery Moby Dick (chadwell Heath)

Essex, ROMFORD, United Kingdom

🛍 British

3.9 💬 8 Avis
Toby Carvery Moby Dick (chadwell Heath)

Téléphone: (+44)1418862455

Adresse: Essex, ROMFORD, United Kingdom

Ville: ROMFORD

Menu Plats: 27

Avis: 8

Site Web: http://www.tobycarvery.co.uk/restaurants/london/mobydickromford

"It was great to reconnect with old friends, but the dining experience was disappointing. The meats were overly chopped rather than properly carved, and several of the vegetables were served cold. Additionally, the service left much to be desired, although it wasn't the fault of the woman who attended to our table."

OpenTable OpenTable

Food was good but took forever to get bill and complete payment

Adresse

Afficher la carte

Avis

User
User

eating was good, but taken forever to get bill and complete payment


Cookie
Cookie

I enjoyed a wonderful meal with a friend. It was a great value for the money. The staff were very friendly.


User
User

I enjoyed a lovely meal with a friend. It was a great value for the price, and the staff were very friendly. Voir le carte


User
User

We've been visiting Moby for more years than I can remember, and we always enjoy great food in a nice atmosphere. Well done!


williamH
williamH

We have been visiting Moby for many years, and I can't recall exactly how long, but we always enjoy great food and a pleasant atmosphere. Well done!


OpenTable
OpenTable

It was great to catch up with old friends, but unfortunately, the food wasn’t impressive. The meats were poorly chopped instead of nicely carved, and many of the vegetables were served cold. The service left much to be desired as well, though it wasn't the fault of the lady who served our table. Voir le carte


User
User

It was great to reconnect with old friends, but the dining experience was disappointing. The meats were overly chopped rather than properly carved, and several of the vegetables were served cold. Additionally, the service left much to be desired, although it wasn't the fault of the woman who attended to our table.

Catégories

  • British Traditionnel et copieux, le menu britannique propose des classiques réconfortants comme le fish and chips, des rôtis succulents et des tourtes savoureuses. Redécouvrez des favoris familiers, préparés avec amour à partir de recettes intemporelles et d'ingrédients frais, locaux.

Commodités

  • Amex
  • Visa Card
  • Carte
  • Mastercard
  • Menu
  • Diners Club

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"Very disappointed with food quality and service. We had booked a table for 13 people, 3 of which which were children. On arrival we were greeted by a lovely waitress who took us to our seats, but then proceeded to ask us to pass the plates and cutlery down the table to where the other guests were yet to arrive. So we set half of the tables, which is bizarre to ask a customer, but she was a lovely girl so it wasn 't a big deal at the time...until things went really downhill. We ordered 3 x £40 mixed grill platters which are meant to serve 3 4 people and asked for rice only, no bulgar. All 3 platters were brought with half rice and half bulgar; we asked the waitress to correct this, and she was apologetic and came back with a bowl of half rice and half bulgar again, we asked for rice on, so she went back and got a bowl of rice. Bearing in mind each platter is meant to serve 3 4 people, I struggled to serve the children an adequate portion they had 2 tablespoons of rice each; that 's how much rice was served with the large grill. My 10 year old niece then pulled out a long strand of hair from the kofteh she was about to eat; absolutely disgusting! Unsurprisingly, the cook wasn 't wearing a hair net, which I presume is standard?? I tried to be tactile and not draw too much attention to the situation to other eating customers, so quietly pulled the waitress aside and gave her the hair; she apologised and had another kofteh cooked (actually felt sorry for the girl, she looked mortified). The crunch came when we went to eat the chicken wings and baby chicken so many were raw pink and red raw meat! We told the waitress and she was insistent that it was cooked, but took it back believe me we have cooked chicken before and know what raw meat is. We were shocked when the same chicken was re cooked and then served back to us bear in mind, by this point the chicken had already cooled down from the first time it was cooked, centre was raw, and then re cooked and served again! There was no way we would 've touched it; also keep in mind that some of the chicken had come off different guests ' plates and were bitten into how were we supposed to know which piece was who 's?? So bizarre, I 've never had this happen, even in the cheapest small café. By this time to be honest we were off our food. The meat wasn 't great really; some was ok; the chicken shish was ok, the lamb chops were also ok; the chicken kofteh had no flavour; the kofteh was very greasy; the rice was wet. On a high note, the lahumajun was lovely and so were the dips and bread. When it came to the bill, we made it clear the chicken should be taken off, as none was eaten by anyone. When the waitress came and handed the bill over and was asked if the chicken was removed from the bill, her response was I 'm just a worker who else are we supposed to ask then? Why the attitude?! We had the right to complain after being served raw meat! The cook/owner then came over, leaned over me, with a plate of chicken hovering above my head and my face in his armpit, and started to argue with another guest that we didn 't ask for the chicken to be well done; no spacial awareness or respect for one 's space whatsoever. I didn 't realise we had to request for our chicken not to be raw; absolutely ridiculous. He knocked off £15 and for a £170 bill and the awful experience, I think that was insulting. He then knocked off a bit more, and we just accepted as wanted to get out of there. The same waitress came back and cleared the table, slamming the plates onto the trays no manners whatsoever and clearly showing she 's pissed off. Such a shame; all other guests witnessed this while they were trying to eat; could 've been totally avoidable. Why risk your reputation? I 've never had to ever make a complaint like this before, let alone write such a review. If you choose to eat here, check your meat is thoroughly cooked, or you 'll be poisoned!"