The Pantry Gravesend

161 Parrock St, Gravesend, London, DA121ER, United Kingdom

🛍 Tea, Coffee, Breakfast, Lunch Specails

4.5 💬 10 Avis

Téléphone: +447939813153,+447366898919

Adresse: 161 Parrock St, Gravesend, London, DA121ER, United Kingdom

Ville: London

Plats: 18

Avis: 10

Site Web: https://www.thepantrykent.com/

"I have never felt so unwelcome in a restaurant where I was paying to eat. My friend who was with me also noticed the unfriendly atmosphere. When I ordered three pieces of cake to go, the girl serving me cut the remaining cake into three pieces, then proceeded to take a tiny piece for herself. I found this behavior disgusting, especially since the owner did nothing to intervene. When I spoke to the owner about the incident, she pretended not to know what I was talking about. The food was decent, but the terrible customer service overshadowed everything. My friend also felt that the owner was repelled by me, which made me think she might be racist. I tried to address the issue with the owner, but she seemed unconcerned and unresponsive. I would recommend going to Cafe Lounge instead, where the food and service are much better. It's disappointing to think that I gave my money to this establishment, especially when they seemed more interested in negative reviews than improving their customer experience. Your response to my concerns was dismissive and unapologetic. It is not acceptable for your staff to help themselves to customers' food. Laughing it off and making excuses only adds insult to injury. It's important to address these issues seriously instead of brushing them aside."

les les

Great service, friendly staff, food was very good. Value for money

Adresse

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Avis

A
A

A work colleague/friend and I tucked into a very tasty sandwich today at lunchtime. Always a good choice of place to eat and have a cup of coffee or tea.


Barbara
Barbara

Went there today for an afternoon tea with friends. Staff lovely and attentive with out being pushy. Food beautiful, as all very fresh. Would love to visit again soon!


alison
alison

Lovely coffee shop where i meet my friends. The atmosphere is alwags nice be it busy or quiet. Staff are friendly, cakes are nice, foods looks nice when ive seen it come out.


Andy
Andy

I recently ordered two birthday cakes from The Pantry and was extremely happy with both. The cakes looked and tasted incredible. I would definitely recommend them. Thank you very much.


Emily
Emily

Had a delicious breakfast here and the coffee was absolutely amazing. Took some cake home and was really good, recommend the courgette and lime Lovely staff and great atmosphere, will be back!!


Colette
Colette

Have eaten here on 3 occasions, never disappointed. A lovely tea room, staff friendly, lovely atmosphere, food delicious. Had an afternoon tea for my daughters baby shower. Never rushed, a steady flow of customers.


Anita
Anita

Lovely place to share a pot of tea and catch up with friends! No changes still a great place to meet for delicious cakes and drinks. Apart from slight alterations to furniture arrangements, no changes since last visit. Still a lovely environment to have a leisurely drink and chat with friends.


Sam
Sam

The menu at this restaurant has a good variety of brunch options. I chose the herby chicken with smashed avocado and mayonnaise, and it was delicious! The meal ended with a tasty mocha and fruit scones. The food and service were both good value. It would be even better if they offered a full English breakfast or added sausages to their menu.


Gina
Gina

I have never felt so unwelcome in a restaurant where I was paying to eat. My friend who was with me also noticed the unfriendly atmosphere. When I ordered three pieces of cake to go, the girl serving me cut the remaining cake into three pieces, then proceeded to take a tiny piece for herself. I found this behavior disgusting, especially since the owner did nothing to intervene. When I spoke to the owner about the incident, she pretended not to know what I was talking about. The food was decent, but the terrible customer service overshadowed everything. My friend also felt that the owner was repelled by me, which made me think she might be racist. I tried to address the issue with the owner,...

Catégories

  • Tea Découvrez notre sélection de thés apaisants, offrant à la fois des mélanges classiques et exotiques. Parfaitement infusés pour éveiller vos sens, laissez-vous tenter par notre gamme pour un moment de tranquillité et de saveur à chaque gorgée.
  • Coffee Savourez notre sélection de cafés riches et aromatiques, habilement préparés pour éveiller vos sens. Du classique expresso aux lattes crémeux, découvrez le mélange parfait pour commencer votre journée sur une note savoureuse.
  • Breakfast Commencez votre journée avec nos délicieuses options de petit-déjeuner, allant des œufs et crêpes classiques aux smoothies et yaourts sains. Parfait pour un repas copieux ou une collation légère du matin !
  • Lunch Specails

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