Téléphone: +441884277288
Adresse: Clyst Hydon, EX15 2NT, East Devon, United Kingdom
Ville: East Devon
Menu Plats: 5
Avis: 3795
"I know that cancellation policies are in place for a reason, for the 'no shows ' and for people who do not respect the 24 hour cancellation policy. I can only assume that this is the reason that this establishment has this in place. Sadly, on the morning of the booking, I had to rush my father to A and E. My husband rang to let the restaurant know as soon as we knew that we would not make it. This was because we cared and wanted them to be informed as soon as possible and provide them with the opportunity of securing another booking. My husband rang at his earliest opportunity which was about 9.30 am. We were aware that the restaurant does not open until 12 but we wanted to reach them as quickly as possible. The answering machine came on so my husband kept trying until he eventually got hold of someone. Once my father’s condition stabilised, I also emailed the restaurant to extend our sincere apology and to explain the situation. During the telephone conversation I am speechless not about the non-refundable deposit) but about how the restaurant responded. Even if the manager was not prepared to change our booking to another day, could she not have been more kind with her response? At least 'a sorry to hear about your father, but unfortunately... ' The whole telephone manner was rude, abrupt, and uncaring. I understand that business is business but please have a heart as well. This is why I am writing this review. We were not being rude or abrupt. This was about a family emergency and we were letting you know whilst in the midst of it all. This was a booking for two people, not a party of 10. Does the restaurant not operate a waiting list? Did they make every effort to find customers to replace our booking? Times are tough for many of us right now and a little bit of human kindness goes a long way whilst citing your well publicised terms and conditions."
Menu complet - 5 options
Tous les prix sont des estimations sur Menu.
Dessert
Mousse Au Chocolat
Une mousse au chocolat riche et onctueuse, parfaite pour les amateurs de desserts chocolatés.
Plats De Poisson
Gnocchi
Gnocchis
Gnocchi maison moelleux servis avec une sauce crémeuse au parmesan et des touches de basilic frais.
Végétarien
mark
A lovely dining experience as usual . Very accommodating for all our dietary requirements . Tasty starters , mains and puds . All home cooked .
Adresse
Avis
Limonta454
Very impressed with the food original use of produce, all freshly cooked and beautifully presented and full of flavour. An attractive picturesque pub with lovely staff. James and his team have a real gem!
W9492EIpeterh
We had a fantastic Sunday lunch at this restaurant. The service was friendly, efficient, and polite. The food was delicious and enjoyed by the entire family. I would highly recommend this cozy and welcoming pub to anyone in the area.
jlovestotravelandeat
Came here for our wedding anniversary and couldn’t fault it. A great atmosphere, amazing staff and the food is out of this world! They cater for all dietary requirements and also make adjustments if needed. Can highly recommend the lamb on the specials! Voir le carte
sdsdeeley
We had lunch at this restaurant on a Friday. The parking was easy, the welcome was friendly, and the service was excellent. The food was fantastic. We dined in the garden which had beautiful views and was very enjoyable. We will definitely be returning to eat here again. Thank you.
Cobbs
We have dined at this restaurant several times and have always been satisfied with the food and the hospitality. This was our first time trying their Sunday lunch, and we were impressed with the quality and portion sizes for a reasonable price. Despite challenging times for pubs and restaurants, they continue to provide excellent service in a clean and pleasant atmosphere. We are excited to return again in the future.
01403
The venue is absolutely lovely. Thatched roof and just very picturesque. Decor inside cosy and relaxed atmosphere and beautiful open fire. The food was supberb. The main course was a tad small for my husbands healthy appetite. I rounded my meal off with the cheese n biscuits and Port which was a perfect choice. Also the staff were very welcoming and attentive without being over the top. Only wished The Five Bells was nearer to our home on West Sussex. Voir le carte
DEL261157
Saturday 24th September 2022. We had a nice welcome to the five bells inn at clyst hydon. A lovely village setting, Ample parking, the restaurant is well set out with A large central bar, the same excellent service Was given to everyone. The food is well worth the visit. Using tasty local meats produce. A good variety of choice on the menu, we chose the steak which was very tasty. Followed by one of the best puddings I’ve ever had lemon tart, A nice relaxed Unrushed evening, Very good prices for the quality of food service. Thank you We will visit again. Del Shirley HAGGERTY
LotsPots14
First time visit to the Five Bells, upon arrival we were greeted by very friendly staff who couldn’t have done more for us throughout the evening. The background music was good and the right volume but that’s kind of where the atmosphere stopped, the lack of personal touch in the decor was a bit sad. Our starter was fantastic, although it took a while to arrive. Then another long wait ensued for the mains, admittedly a lot of tables came in at the same time so I guess the kitchen was over-run but not sure that should be happening in a smaller establishment. When the mains did arrive they were nice but didn’t blow us away. All in all seemed to be missing a star flavour, having said this the f...
Blackdiamond71
I know that cancellation policies are in place for a reason, for the 'no shows ' and for people who do not respect the 24 hour cancellation policy. I can only assume that this is the reason that this establishment has this in place. Sadly, on the morning of the booking, I had to rush my father to A and E. My husband rang to let the restaurant know as soon as we knew that we would not make it. This was because we cared and wanted them to be informed as soon as possible and provide them with the opportunity of securing another booking. My husband rang at his earliest opportunity which was about 9.30 am. We were aware that the restaurant does not open until 12 but we wanted to reach them as qui... Voir le carte
Catégories
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Pub Profitez d'une ambiance animée avec nos classiques du pub. Des burgers copieux et du fish and chips aux tartes savoureuses et aux bières artisanales, notre menu promet une expérience conviviale idéale pour se détendre entre amis.
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Steak Savourez des morceaux de steaks juteux et tendres, grillés à la perfection par des experts. Chaque bouchée offre une explosion de saveurs, servie avec des accompagnements classiques et des sauces délicieuses pour rehausser votre expérience culinaire. Voir le carte
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Vegan Régalez-vous avec notre menu végétalien, offrant une sélection vibrante de plats à base de plantes élaborés avec des ingrédients frais et de saison. Savourez des repas savoureux qui sont aussi nourrissants que délicieux.
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British Traditionnel et copieux, le menu britannique propose des classiques réconfortants comme le fish and chips, des rôtis succulents et des tourtes savoureuses. Redécouvrez des favoris familiers, préparés avec amour à partir de recettes intemporelles et d'ingrédients frais, locaux.
Commodités
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Seating
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Reservations
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Parking Area
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Vegan Options
