Téléphone: +441159226430
Adresse: 342 High Road, NG9 5EG, Broxtowe, United Kingdom
Ville: Broxtowe
Menu Plats: 2
Avis: 3270
"Been a local for years. Was in the other day with a friend and his father. Was planning to spend most the afternoon there and eventually get some food. We sat down at a table around 2pm, then at 4:15pm a bar maid came over and put a notice on our table saying ‘this table is booked from 5pm’ so basically kicking us off our table in 45 mins, I was like excuse me we’ve been here for two hours and was planning on getting some food? Sent email complaining and I’ll copy and paste the passive-agressive, couldn’t care less response “Hello Tris, thanks for getting in touch. I am unsure what it is that you’re unhappy about? We like the majority of eateries allow bookings on all our tables, this is a company wide policy. Our team came over and explained the table was booked for the evening session in plenty of time, and as you say you could have moved to another table if you wished to. We don’t put reserved signs out for evening bookings at 2pm as this would also put people off using the tables, and garner criticism. From what you have described our team followed the booking policy and politely informed you of a reservation. I’m not sure what else we could have done. Kind Regards, The Cadland Team“"
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