The Allotment Cafe - Carte

Manchester Road, OL5 9AY, Tameside, United Kingdom

🛍 Vegan, Coffee, British, European

4.5 💬 1523 Avis
The Allotment Cafe

Téléphone: +447510077766

Adresse: Manchester Road, OL5 9AY, Tameside, United Kingdom

Ville: Tameside

Menu Plats: 6

Avis: 1523

Site Web: https://www.theallotmentcafe.com/

"Drove 30 minutes to visit today as we had heard good things and the menu online looked good. On arrival the waitress listed around 5 dishes that was not available on the menu (this is a lot considering it’s not a huge menu). Luckily she didn’t say eggs Benedict was unavailable as this is what I travelled for, however this was not on the menu given to us, but eggs royale was, I don’t eat fish so I politely asked to swap the salmon for bacon (as other dishes had bacon on), I got a blunt ‘No’, which was very confusing so we questioned it and she said due to ‘ratios’ of food in the kitchen (considering they didn’t have half of the menu, out of good will they should have honoured the change to keep the custom). I asked for a few moments to decide what else I wanted to eat as the waitress was hovering over me and I felt under pressure. She went inside and told her colleagues that we had ‘upset’ her, all because we asked why we couldn’t swap, we wasn’t rude about it we just didn’t understand how a small change could not be made. Then another team member came over and quite rudely asked what we wanted, so again we asked her if we could swap the salmon for bacon, she also said no, so I asked if I could have it without the salmon and add bacon to which she also said no and followed with ‘the chef has created the dishes and he wants to make it as it is on the menu’ and I said ‘I don’t eat fish’ and she then responded with ‘you’s don’t have to eat here if yous don’t want it’. We said that the menu online says eggs Benedict and her response was that the person that does the website has been on holiday and been ill, didn’t really seem believable. Extremely poor customer service, as you can imagine at this point we were highly frustrated with the attitude, her tone of voice was also disgusting. She then said we upset her team member which again we was confused why it was so dramatic when we was not rude to her, we just asked a simple swap question. If it was an allergy or food intolerance would they not cater for this either? As that’s the dish the chef has created, sorry but he’s not invented eggs royale so no need for the drama. I don’t understand how if I order a dish, I am not allowed to have something removed if I don’t eat it?? I was willing to pay extra for the bacon as it’s an optional extra on the sandwiches so the ‘ratio’ wouldn’t be out of proportion, they’d of just had some extra salmon in the kitchen. We had enough of her attitude towards us so we got up and left without touching our drinks, she went inside and loudly called us weirdo’s to which I then got angry and shouted at her, she came back outside and started shouting with me infront of all the customers. Never have I encountered this sort of service from any restaurant, such a shame as the location is lovely, just no people skills in the slightest and the menu (that isn’t online) is whack anyway."

Menu complet - 6 options

Tous les prix sont des estimations sur Menu.

CharlotteNewlove CharlotteNewlove

Cute and cosy cafe! Was served by the lovely Sarah, definitely will be returning for pumpkin spice coffee this autumn..

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Avis

iglairdy
iglairdy

Nice breakfast and cappuccino. Place was busy and we were asked if we were happy with a wait which was good customer service.


M6581KPhannahr
M6581KPhannahr

Not worth your money! Served by the lovely Sarah but overly priced and poor overall service. overheard what i assume was the management talking to their staff like absolute sh*t. overpriced coffee, don’t waste your time.


j
j

Just called in on my lunch hour for a quick take out coffee (such great coffee here) but was seduced by the Cinnamon Buns...needless to say the Cinnamon bun didn't make it out of the car! Such a great place, always a warm welcome, my very favourite place to eat in Mossley. Voir le carte


Aimee
Aimee

Visited the Allotment Cafe for the first time today and I am so glad I did. I had one of the specials the ‘brunch burger’ which was delicious as was the coffee. All of the ingredients were quality and fresh. The atmosphere inside the cafe is lovely this place is a real hidden gem. We will definitely return!


Beth
Beth

I like everything about this cafe and the food is excellent. As a dog lover I don’t even mind canines everywhere. I’ve been several times and my issue is the service can be hit and miss and sometimes it just doesn’t make sense. For example, the special last weekend was a ‘brunch burger’ which came with cheese, bacon and an egg. I asked for it without the egg to be told ‘we can’t make amendments to the specials’. I didn’t want an ‘amendment’ I just didn’t want the egg surely that is a/possible b/saves them the cost of an egg. It’s simply made no sense unless it was a ready made ‘ping and ding’ special. I’ve worked in hospitality for years and this was just illogical. Needless to say I gave up...


Grace
Grace

I feel like the main reason this place does well is more because it 's basically the only coffee shop/brunch place in Mossley. Don 't get me wrong, the food isn 't bad, by any means at all but it 's really, really pricey for what it is, and if you want anything adjusting even slightly it just isn 't going to happen. Swapping an egg for an extra sausage or even a tomato at this place is completely out of the question 'we don 't make swaps ' is what you will be told. There 's also no syrups for the coffees, so you can have your latte, but not with your fancy syrup (but you 'll pay the same price if not more, actually... Interesting/rather shocking fact: My mum, little boy, niece and I often go... Voir le carte


saskiam1979
saskiam1979

I’ve visited this place on 5 occasions now. Each time I am hopeful, as it always seems busy, suggesting that the business is doing something right. However, each time I have visited, I leave feeling completely underwhelmed. I’ll start with the positives of the place: *Location-if you’re walking along the canal or visiting Woodend Mill, this is a conveniently located cafe. *Ambience-nice decor, lighting and layout of tables, creating a cosy, chilled out ambience. Beyond the above, I really struggle to understand why this place is so popular. The food and cakes are nice enough, but nothing special. The prices are pretty high too, which is fine if you’re getting something seriously tasty, but I...


lazyeyebailey
lazyeyebailey

Do not bother asking to swap or change anything on the menu. Unbelievably bad customer service. I have visited a few times and had no issues previously so recommended the cafe to my brother and his partner for us to visit together. They always order eggs Benedict anywhere they go for brunch, so before we travelled 30 minutes to get there we checked the website menu, which had eggs Benedict on. We sat outside as it was a nice day, unfortunately we were then presented with a different menu, with no eggs Benedict on. The waitress then pointed out that most of the items on the menu were not available. They did however have eggs royale on the menu and available (which is the same but has salmon o...


ChloeMalius123
ChloeMalius123

Drove 30 minutes to visit today as we had heard good things and the menu online looked good. On arrival the waitress listed around 5 dishes that was not available on the menu (this is a lot considering it’s not a huge menu). Luckily she didn’t say eggs Benedict was unavailable as this is what I travelled for, however this was not on the menu given to us, but eggs royale was, I don’t eat fish so I politely asked to swap the salmon for bacon (as other dishes had bacon on), I got a blunt ‘No’, which was very confusing so we questioned it and she said due to ‘ratios’ of food in the kitchen (considering they didn’t have half of the menu, out of good will they should have honoured the change to ke... Voir le carte

Catégories

  • Vegan Régalez-vous avec notre menu végétalien, offrant une sélection vibrante de plats à base de plantes élaborés avec des ingrédients frais et de saison. Savourez des repas savoureux qui sont aussi nourrissants que délicieux.
  • Coffee Savourez notre sélection de cafés préparés avec expertise, des espressos riches aux cappuccinos crémeux. Que vous ayez besoin d'un boost du matin ou d'une gorgée tranquille, nos options de café promettent chaleur et confort à chaque tasse. Voir le carte
  • British Traditionnel et copieux, le menu britannique propose des classiques réconfortants comme le fish and chips, des rôtis succulents et des tourtes savoureuses. Redécouvrez des favoris familiers, préparés avec amour à partir de recettes intemporelles et d'ingrédients frais, locaux.
  • European Savourez un voyage culinaire à travers l'Europe avec notre menu savamment élaboré, mettant en vedette des plats authentiques de France, d'Italie, d'Espagne et d'ailleurs, en utilisant les ingrédients les plus frais pour donner vie aux saveurs traditionnelles.

Commodités

  • Cafe
  • Wifi
  • Carte
  • Seating
  • Menu
  • Visa Card

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"Booked here for special meal for my sons 10th Birthday, I booked via Facebook messenger and my booking was all confirmed. However from the moment we walked in we had a feeling it was not going to be a great experience when the waitress had no record of our booking! After a lot of sighing and running backwards and forwards she finally seated us on a table for 4 (there were 5 of us! by the door and one of us had to squash on the end of the table not ideal. When I say she 'seated us ' I mean she barked at us just sit there . What a lovely way to treat your customers! So currently this month they are doing a 50% off food offer which would be great if they had actually had enough staff to deal with how busy they were, which I assume was due to this 50% offer. Surely if you put on an offer like this you should expect to be VERY busy and to staff accordingly...Not San Remo- 2 waitresses on with a full restaurant. Service was slow and very poor. Not welcoming at all, very abrupt and verging on rude when our orders were taken. Food was very slow to arrive around a 45 min wait for main course which when it did arrive food was bought out one plate a time which meant that 2 of us had almost finished by the time the rest of us got our meals. The garlic bread we ordered to come with the mains arrived just as we had pretty much finished eating! The absolute one and only plus was that the food was actually really nice when it did arrive. However, there are plenty of better places for great Italian food and good ambience in the area and the extremely poor service mean I would never consider returning here!"