Starbucks - Carte

A bit expensive, but always worth it. The staff is friendly, and the atmosphere is peaceful and conducive to getting work done. The interior is clean.

I am confused by the bad reviews... I visited for a take away cappuccino. The staff were friendly, and the service was prompt. I would definitely return.

Our pastries were dry, not fresh. Coffees were rushed and slopped when made so they overspilt on the sides of the mugs. Floors were sticky. Hand drier in toilet was not working. Voir le carte

It was busy the evening we called in for a drink and snack before visiting Kew. When we arrived there was only one member of staff and she was struggling to cope as several people had the same idea as us. The seating areas were a bit tired and needed a clean, it was not of the usual Starbucks standard.

Manager of the store has been missing for months. Machines broken, dishwasher broken and staff overworked. Same staff everyday are miserable. No blonde roast. Came with business partners. A shame because I am local. Sort the manager. Decor is very dated as well and tables are filthy we had to clear ourselves.

I am not a fan of Starbucks generally but this one is convenient for meeting at Kew Gardens station. We had to clear and wipe our own table which is not a great start. The decor is dark and dated. We went for their blond roast in a white americano which was strong but not pleasant tasting. All in all not a great experience which just reinforced my dislike of this chain. Voir le carte

Dreadful experience. Very unfriendly staff. After ordering was told that could only pay with contactless card unless I wanted to tell my pin to the cashier for them to enter (which I assume is illegal, unprofessional to say the least). Completely messed up order. Drink wrong and pastry stale. All witnessed by incompetent female manager, who failed to even apologise. Returned home to find I had been overcharged and presented with the wrong receipts. Abysmal service and will be sure to never return here

The Starbucks location we visited had typical coffee and service, but we were disappointed to find no bins available to clear our table. The muffins were served in bags because the dishwasher was broken, so all items were disposable. The seating was comfortable, but the only toilet available was dark with dark green decor. The hand dryer was positioned in a way that caused water to accumulate on the floor. The sink was visibly dirty with traces of black mold around the plughole and tap bases. Despite being a busy cafe, it is important for them to maintain hygienic facilities. Overall, the cleanliness of the cafe was poor.

Unfortunately, this Starbucks location is in need of a complete overhaul. The atmosphere is nice, but the lack of cleanliness is shocking. Tables are not frequently wiped or cleared, and we have to request it. The biggest issue is the state of the restrooms...they are extremely dirty, with deep-seated grime on the doors, walls, and sink. The bins are overflowing and there is no visible cleaning schedule. This is not a job for young staff to handle with just a quick wipe down. I contacted head office, and they initially sent two coffee vouchers, but the problem was not resolved. After sending photos, I received no response. It is important for someone to give this place a thorough cleaning an... Voir le carte