Téléphone: +441743761256
Adresse: Wroxeter, Shrewsbury, United Kingdom
Ville: Shrewsbury
Plats: 5
Avis: 16
Site Web: https://www.thewroxeterhotel.co.uk/page/322/special-teas.htm
"Rather than asking each person what they wanted to drink, he took it upon himself to just serve everyone tea when one person made that request. We noticed he did this with other tables as well. Additionally, he tried to take my plate away before I was finished eating. About 20 minutes later, he returned to inform us that our "time was up" and collected our plates. We wouldn’t mind if they needed the table, but a more polite approach—like saying, "Sorry, but we need this table in 15 minutes"—would have been appreciated. To make matters worse, he raised his voice at another staff member right in front of us. When we were settling the bill, he mumbled something about how a tip would be nice—after that experience, there was no chance of that happening. In terms of Covid safety measures, it was quite alarming. He wiped down tables with his arm and there was no sign of any cleaning sprays or wipes being used. His mask was frequently on and off during our visit. This lack of attention to safety made us feel uncomfortable, and it's a major reason we wouldn't consider returning. While the food was lovely, the service was the oddest experience I’ve ever had at a restaurant. The waiter had his moments of being pleasant, like offering us glasses of prosecco; however, he was also abrupt and often came across as rude. He really should not be working in a front-of-house role with that demeanor. Perhaps his abruptness can be attributed to cultural differences, but overall, we left feeling that we would not return because of the bizarre service. The hotel should definitely reconsider who they assign to customer service."
Menu - 5 options
Tous les prix sont des estimations.
User
very pleasant experience, great service and relaxing environment.
Adresse
Avis
User
lovely location with amazing views of the wrekin a woodland feel with benches outside and a cosy feel inside ...
Vanessa
I had a delightful experience at the restaurant. The service was excellent, and the atmosphere was calming and enjoyable.
User
It was wonderful to return to the venue where we got married. The rustic ambiance was perfectly suited for a chilly winter day!
AngelaC
The service was exceptional, the waiter was very friendly and polite. The food was excellent I would highly recommend the afternoon teas
DebbieW
It was wonderful to return to the venue where we got married. The rustic afternoon tea was absolutely amazing—perfect for a chilly winter day!
User
The service was outstanding, with a very friendly and polite waiter. The food was excellent, and I would highly recommend dining here in the afternoon.
User
Excellent, friendly service and interesting variety of taster on the beautifully presented afternoon tea platter. Very well organised social distancing arrangement. Will definitely be returning for another afternoon tea. Thank you.
User
To add to our discomfort, he attempted to take my plate away before I had finished eating. About 20 minutes later, he returned to inform us that our time was up and took our bill. While I understand if they needed the table, he could have expressed it more graciously, perhaps saying, "We're sorry, but we need this table in 15 minutes." I also saw him behaving rudely towards another team before us. When it came time to pay, he murmured something about how a tip wouldn't be likely after this experience. From a COVID safety perspective, it was quite concerning; he wiped tables using his arm without any cleaning spray or wipes in sight. His mask was frequently moved up and down during our visi...
Emilya
Rather than asking each person what they wanted to drink, he took it upon himself to just serve everyone tea when one person made that request. We noticed he did this with other tables as well. Additionally, he tried to take my plate away before I was finished eating. About 20 minutes later, he returned to inform us that our "time was up" and collected our plates. We wouldn’t mind if they needed the table, but a more polite approach—like saying, "Sorry, but we need this table in 15 minutes"—would have been appreciated. To make matters worse, he raised his voice at another staff member right in front of us. When we were settling the bill, he mumbled something about how a tip would be nice—af...
Catégories
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Tea Découvrez notre sélection de thés apaisants, offrant à la fois des mélanges classiques et exotiques. Parfaitement infusés pour éveiller vos sens, laissez-vous tenter par notre gamme pour un moment de tranquillité et de saveur à chaque gorgée.
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Coffee Savourez notre sélection de cafés riches et aromatiques, habilement préparés pour éveiller vos sens. Du classique expresso aux lattes crémeux, découvrez le mélange parfait pour commencer votre journée sur une note savoureuse.
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Italian Savourez les saveurs riches et diversifiées d'Italie avec notre menu, proposant des pâtes classiques, des risottos savoureux et des plats traditionnels de viande et de fruits de mer, tous élaborés avec des ingrédients authentiques et de la passion. Buon appetito !
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Afternoon Tea Le thé de l'après-midi offre une délicieuse sélection de thés fraîchement infusés, accompagnés de sandwichs, de pâtisseries délicates et de scones chauds avec de la crème épaisse et de la confiture. Parfait pour une gâterie à mi-journée ou une occasion spéciale.
