Slug Lettuce O2 Arena

13 Entertainment Avenue, London, United Kingdom

🛍 Full, Wine, Bar-lounge, International

2.7 💬 37 Avis
Slug Lettuce O2 Arena

Téléphone: +442075191612,+442033756323

Adresse: 13 Entertainment Avenue, London, United Kingdom

Ville: London

Plats: 35

Avis: 37

Site Web: https://www.slugandlettuce.co.uk

"When arriving there is nowhere to say you need to go upstairs for your booking. There were no staff to be seen we just chanced it going upstairs after standing waiting to find someone for 10 minutes. We then waited over an hour for food yet everyone who came in after us we’re served within 20 minutes and even left.. When we asked about where the food was we were asked what we ordered so we said a platter about and 10 minutes later we were bought the wrong one. When I explained this they asked if I had a receipt which I didn’t just the notification on my Apple Pay as they didn’t give me one. I was asked to go to the bar to explain the situation to the person I ordered with who printed the receipt to prove I’d ordered. I had to explain the situation about 5 times to another staff member then the chef and finally the manager. No one actually offered a solution I was just told the kitchen never received the order so I asked can we have the right thing so they said yes yet nothing else was to be offered by them so I said we’ve waited over an hour we’re starving, going to be late is there nothing else you can do they agreed to a drink each but it was awkward to even have had to asked."

MrsMoo MrsMoo

The staff were exceptionally friendly and helpful, and the food was incredibly delicious.

Adresse

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Avis

Ruth
Ruth

Three stars for the happy hour and the nice outside area only. The place is OK to have a couple of drinks after work, but that's it. It is usually packed...


Barbara
Barbara

Went to grab dinner there at half 5, outside the business people were having their pints. I went inside where there was very few and I am want to do, I got...


Leighton
Leighton

I quite like this place although it a bit hit and miss. For those of us working in Canary wharf it's great to be able to let your hair down after a long day...


Flip
Flip

The food was served hot and fresh, and the waiting and bar staff were lovely. It might get a bit noisy if you go there to catch up and have a conversation, but it didn't bother us at all—we enjoyed the lively atmosphere!


User
User

I've visited this restaurant before and had a pleasant experience, but this time was different. We tried to get to the bar to locate our table, but it was difficult to find. Eventually, you managed to find a table for us. The food and drinks were excellent, but the cleanliness of the floor was lacking; there was quite a mess all over.


JODYR
JODYR

I've visited this restaurant before and had a wonderful experience, but this time it was different. When I arrived, I went to the bar to locate our table, but it couldn't be found. Eventually, we managed to find a table. The food and drinks were excellent, but the cleanliness of the floor was lacking, as there was litter scattered everywhere.


User
User

Unfortunately, what was meant to be a pleasant start to our evening quickly turned into a stressful experience. We had a reservation for 6 PM since we had tickets to see Michael Ball and Alfie Boe at 8 PM, but we only received our table at 6:15 PM. After ordering our food, we were informed that there would be an hour wait. In reality, we waited an hour and fifteen minutes, and we only received our meals after we raised our concerns. This left us with barely any time to enjoy our dinner before having to rush out. We didn't even have a chance to consider dessert. It was completely unacceptable; the table behind us mentioned they waited an hour and a half for their orders. This restaurant shoul...


User
User

Once seated, we waited an hour to be served, while several tables that arrived after us were attended to and had their meals served in just 20 minutes. When we inquired about our order, we were merely asked what we had ordered. After mentioning our dish, we were brought the wrong items about 10 minutes later. When I pointed out the mistake, they asked if I had a receipt, which I didn’t, since they hadn’t provided one. I was then directed to the bar to explain the situation to the person I ordered from, along with proof of my order. I had to reiterate the issue to multiple employees, including the cook and finally, the manager. Unfortunately, no one offered a viable solution. I was told b...


ALRoberts
ALRoberts

When arriving there is nowhere to say you need to go upstairs for your booking. There were no staff to be seen we just chanced it going upstairs after standing waiting to find someone for 10 minutes. We then waited over an hour for food yet everyone who came in after us we’re served within 20 minutes and even left.. When we asked about where the food was we were asked what we ordered so we said a platter about and 10 minutes later we were bought the wrong one. When I explained this they asked if I had a receipt which I didn’t just the notification on my Apple Pay as they didn’t give me one. I was asked to go to the bar to explain the situation to the person I ordered with who printed the rec...

Catégories

  • Full Savourez une délicieuse gamme de saveurs authentiques avec notre menu soigneusement élaboré. Régalez-vous avec une variété de plats, confectionnés à la perfection, offrant quelque chose pour chaque palais.
  • Wine Une sélection soignée de vins fins du monde entier, offrant des rouges riches, des blancs vifs et des rosés élégants pour accompagner parfaitement votre repas. Savourez l'arôme unique, la saveur et la complexité de chaque bouteille.
  • Bar-lounge Découvrez une atmosphère détendue dans notre Bar-Lounge, où vous pourrez vous détendre avec une sélection rafraîchissante de cocktails, de vins fins et de bières artisanales, accompagnée d'un assortiment de petits plats et de collations délicieux, parfaits pour le partage.
  • International Découvrez un monde de saveurs avec notre sélection diversifiée de plats internationaux, conçus pour offrir un voyage culinaire à travers les continents, rempli de goûts vibrants et authentiques du monde entier.

Commodités

  • Amex
  • Beer
  • Wine
  • Visa Card

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